Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Business Analyst

Company: Allcat Claims Service

Location: San Antonio, TX

Posted Aug 13, 2025

Comfortable handling and resolving customer support phone calls. Bachelor’s degree in Business, Computer Science, Information Systems, or a related field (or…

Customer Service Representative

Company: Southend Pharmacy

Location: Houston, TX

Posted Aug 13, 2025

You'll play a vital role in providing friendly, efficient, and accurate assistance to all who interact with Southend Pharmacy. High school diploma or GED.

Global Practice Architect, Data IV, Google Cloud

Company: Google

Location: Austin, TX

Posted Aug 13, 2025

You will orchestrate across numerous contributing teams including Solutions, Services, Partners, Product Engineering, Marketing, and GTM stakeholder…

Customer Service Representative

Company: DAIOHS U.S.A., INC.

Location: Houston, TX

Posted Aug 13, 2025

Processes incoming calls and emails, including customer orders submitted by telephone, email, and fax. Dispatches Service Technicians to respond to repair calls…

Marketing Graphic Designer

Company: Bishop Lifting Products Inc

Location: Houston, TX

Posted Aug 13, 2025

Own content follow-through and accuracy, including technical product details, grammar, spelling, case-sensitivity, and overall tone of messaging with guidance…

Luxury Retail Sales Associate

Company: Aroma360

Location: Houston, TX

Posted Aug 13, 2025

Opportunities for paid training to develop your skills and advance your career. Employee discount to take advantage of great deals on our products and services.

Sous Chef - JOEY Uptown

Company: JOEY Restaurants

Location: Houston, TX

Posted Aug 13, 2025

Must have or be able to obtain valid local and/or state Food Handler permits. 10% discount for self and guests on all food and beverages when visiting any JOEY…

Project Coordinator

Company: Allcat Claims Service

Location: San Antonio, TX

Posted Aug 13, 2025

Experience working with both technical and non-technical stakeholders. Bachelor’s degree in Business, Computer Science, or a related field.

Industrial Lead Painter

Company: DSSI, Inc.

Location: San Antonio, TX

Posted Aug 13, 2025

Familiarity with hand tools, power tools, and materials handling practices. Mechanical knowledge with experience in manufacturing or machining environments.

Project Manager Assistant

Company: SGS

Location: Houston, TX

Posted Aug 13, 2025

Provides back-up coverage for project managers within functional group – both email and phone calls. Makes or returns specific phone calls as directed by…

DOT General Manager - Austin

Company: GMR Marketing (In-Market)

Location: Austin, TX

Posted Aug 13, 2025

Must have a valid/active drivers license (a state ID will not suffice). Must be comfortable getting DOT certified or already be DOT certified (you will be…

VRF Technician

Company: Airco Mechanical

Location: San Antonio, TX

Posted Aug 13, 2025

EPA certification and active TDLR. Airco Mechanical, a leader in the commercial mechanical, electric and plumbing industries is now accepting resumes for the…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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