Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Journeyman Electrician

Company: Epitome Networks

Location: Houston, TX

Posted Aug 13, 2025

A valid electrician’s license or certification is required. Utilize hand tools and power tools effectively for installation and repair tasks.

Production Designer for Sign Shop

Company: Crowley Signs & Graphics

Location: Houston, TX

Posted Aug 13, 2025

This role combines creative design expertise with technical knowledge of sign production processes, requiring collaboration with the production team to ensure…

Custodial/Housekeeping

Company: Improved Piping Products

Location: San Antonio, TX

Posted Aug 13, 2025

Position Summary:* The Temporary Custodian/Housekeeping Attendant is responsible for regular detailed cleaning of production plant, corporate offices and…

Change Delivery Manager

Company: PenFed Credit Union

Location: San Antonio, TX

Posted Aug 13, 2025

PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race,…

Sr. Component Engineer, Annapurna Labs, Machine Learning Hardware

Company: Annapurna Labs (U.S.) Inc.

Location: Austin, TX

Posted Aug 13, 2025

BS in Electrical Engineering, Computer Engineering, or a related field. In this role you will work with supply chain team, help with component selection,…

Entry Level Customer Associate

Company: Confidential

Location: Plano, TX

Posted Aug 13, 2025

Work with customers to educate them on services we offer, resolve any issues, present products and services available and highlight any upgrades and benefits of…

Development Manager

Company: Confidential

Location: Austin, TX

Posted Aug 13, 2025

Communication – Excellent verbal and written communication skills, able to bridge the gap between technical and non-technical stakeholders.

Full Stack Software Developer

Company: Lockt, LLC

Location: Addison, TX

Posted Aug 13, 2025

Review requirements, specifications and technical design documents to provide timely and meaningful feedback. Prefer experience with log/data analysis pipelines…

Entry Level Client Relations

Company: GlobalGateway Recruiting

Location: Pasadena, TX

Posted Aug 13, 2025

Drive customer acquisition and retention through quality conversations. Provide exceptional customer service and maintain professionalism.

Sous Chef

Company: The RK Group

Location: San Antonio, TX

Posted Aug 13, 2025

Can effectively oversee culinary production to recipe specifications, can foster a team-centered work environment and is comfortable interacting with clients…

Firmware Engineer

Company: Rise Technical Recruitment Limited

Location: Dallas, TX

Posted Aug 13, 2025

Experience developing firmware for battery powered wireless devices. Cross-functional collaboration with the hardware team to support product development.

Director Natural Gas Marketing and Trading

Company: Enbridge

Location: Houston, TX

Posted Aug 13, 2025

Include but are not limited to: Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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