Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Backend Engineer

Company: Ender

Location: Austin, TX

Posted Aug 13, 2025

Cover you gym membership, yoga studio, dance practice, or your favorite meditation app. You function best without mandatory work hours or finite vacation days.

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AWS Solutions Architect

Company: Specialty Squad LLC

Location: Austin, TX

Posted Aug 13, 2025

Bachelor's degree in Computer Science, Information Technology, or related field. Obtains AWS cloud design requirements, develops and implements cloud designs…

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Registered Nurse II | Virtual Operations | Full Time (Nights)

Company: Houston Methodist Hospital

Location: Houston, TX

Posted Aug 13, 2025

Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing…

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Tech Lead /Software Engineering Lead - (Full Stack - Python, React, Django)

Company: Altop Energy

Location: Houston, TX

Posted Aug 13, 2025

Experience managing a small team, deep understanding of backend systems, front-end frameworks, and a passion for building tools that drive trading performance.

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Senior Application Developer (Mobile React)

Company: Brinks Home

Location: Dallas, TX

Posted Aug 13, 2025

Familiarity with modern front-end build pipelines and tools. Design and develop mobile applications using React Native.

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HVAC lead commercial installer

Company: ENVIRONMENTAL TECHNIQUES CORP.

Location: Garland, TX

Posted Aug 13, 2025

Must be able to run and be responsible for their own crew. Hang air handlers and set rooftop units/curbs. Possess the knowledge to run a commercial project from…

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Director Data Scientist – Bank AI/ML (Model Development)

Company: USAA

Location: San Antonio, TX

Posted Aug 13, 2025

8 years in predictive modeling, model governance, machine learning and large data analysis., OR Advanced Degree (e.g., Master’s, PhD) in Mathematics, Statistics…

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Registered Nurse II (RN) ICU FT days

Company: Houston Methodist Clear Lake Hospital

Location: Nassau Bay, TX

Posted Aug 13, 2025

Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing…

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Data Analyst

Company: Capgemini

Location: Houston, TX

Posted Aug 13, 2025

Experience with workflow design, data analysis, data visualization and impact analysis. Efficiently collaborate to understand the business value to articulate…

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Machining Assistant Manager

Company: Luxor Staffing

Location: Cibolo, TX

Posted Aug 13, 2025

Leads the fair and productive work environment built on trust and respect of all team members and ensures compliance with all local, state and federal…

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Business Analyst - SMB Americas

Company: TikTok

Location: Austin, TX

Posted Aug 13, 2025

Minimum Qualifications - Bachelor's degree or above in Data Science, Applied Math, Statistics, Economics, similar fields, or equivalent experience - 3+ years of…

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Manager, Internal Audit

Company: Brinks Home

Location: Dallas, TX

Posted Aug 13, 2025

Bachelor’s degree in Accounting, Finance, or a related field; CPA, CIA, or CISA certification preferred. This role will play a critical part in strengthening…

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Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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