Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Wealth Management Client Service Associate - Presidio Wealth Partners

Company: HighTower Advisors

Location: Houston, TX

Posted Aug 13, 2025

Hightower provides investment, financial and retirement planning services to individuals, foundations, and family offices, as well as 401(k) consulting and cash…

Graphic Designer / Production Artist

Company: Ganja Man

Location: Dallas, TX

Posted Aug 13, 2025

Collaborate with marketing and retail teams to develop promotional concepts. This is a full-time, in-person position for someone passionate about branding,…

Pharmacist Manager

Company: Sam's Club

Location: Austin, TX

Posted Aug 13, 2025

Provides comprehensive patient care to members by processing and accurately dispensing prescription orders administering immunizations counseling members…

Change Delivery Lead II

Company: PenFed Credit Union

Location: San Antonio, TX

Posted Aug 13, 2025

This position is accountable for direct and independent management of primarily moderate risk projects (occasionally low or high risk) and/or participates as a…

Customer Service Rep - Service Titan Experience

Company: Tiger Services Air Conditioning and Heating

Location: San Antonio, TX

Posted Aug 13, 2025

Support sales team on follow up sales calls. This is a great opportunity to enhance your communication skills and grow in the field of Administrative & Business…

Senior Analyst, GRC

Company: GameStop

Location: Grapevine, TX

Posted Aug 13, 2025

A bachelor’s degree in cyber security, information technology, or other related field or 2 additional years of job-related experience in IT GRC, information…

Senior Graphic Designer

Company: Upbring

Location: Austin, TX

Posted Aug 13, 2025

Maintain awareness of current design trends, competitor work and industry tools to inform and inspire new ideas. High School Diploma or equivalent.

Software Engineer I (ALDP)

Company: Peak6

Location: Austin, TX

Posted Aug 13, 2025

Participate in training to develop technical and financial domain knowledge. #engineering #entry-level #full-time #LI-DNI.

Truck Driver - Local Class B Hazmat - Penske Logistics

Company: Penske Truck Leasing and Logistics

Location: San Antonio, TX

Posted Aug 13, 2025

Valid CDL Class B license with Airbrake endorsement required. Follow all federal and/or state laws, regulations, and/or agency rules, standards and guidelines.

Underground Laborer

Company: Ervin Cable

Location: San Antonio, TX

Posted Aug 13, 2025

Our talented workforce of over 2,000 employees provides a wide array of specialty services including construction, engineering, underground facility locating,…

Welder

Company: Ladish Valves

Location: Houston, TX

Posted Aug 13, 2025

Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Primary job functions do not typically require exercising…

Unarmed Security Guard

Company: BKS Security

Location: Austin, TX

Posted Aug 13, 2025

Valid driver’s license and access to a reliable vehicle (required). Utilize provided body camera and have a reliable cell phone to document activities,…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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