Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Machine Operator Lead Union

Company: Refresco Beverages US Inc

Location: Fort Worth, TX

Posted Aug 13, 2025

Coordinate with maintenance on PM’s or issues of a mechanical or electrical nature. Forklift certification may be required. (SOP-PRQ-014 and BF-PR-021).

Customer Service Representative

Company: Dexter Axle

Location: San Antonio, TX

Posted Aug 13, 2025

Research customer service complaints and answer customer questions; consult with management for direction to resolve complaints.

Associate Teacher (Annualized/School Year)

Company: City of San Antonio

Location: San Antonio, TX

Posted Aug 13, 2025

Twelve (12) of the forty-eight (48) hours of college credit in Education or Childhood Development from an accredited college or university.

Afternoon Shift - Lead Officer-Galleria Area - 77056

Company: United Protective Services

Location: Houston, TX

Posted Aug 13, 2025

Assist visitors and customers by answering questions and giving directions; maintain a high level of professionalism and customer service.

Senior Manager Trend Marketing - Houston

Company: Adidas

Location: Houston, TX

Posted Aug 13, 2025

BA in public relations, communications, marketing, or related field required. Work collaboratively with cross-functional teams for product placement, events and…

Facilities Porter

Company: Crunch Fitness - FCM, LLC.

Location: Humble, TX

Posted Aug 13, 2025

Assist with service to the members and guests, when required. Maintain friendly and helpful attitude to all club staff, members and guests.

Sales Associate & Customer Service Full Time S. Lamar

Company: Uptown Cheapskate Austin & San Marcos

Location: Austin, TX

Posted Aug 13, 2025

Processing incoming product to include tagging, sensoring and moving to and from back stock as needed. Assisting customers on the sales floor, in the dressing…

Facilities Project Manager

Company: City of San Antonio

Location: San Antonio, TX

Posted Aug 13, 2025

Bachelor's degree in construction, architecture, engineering or a related field. Eight years of increasingly responsible experience in facilities management,…

Customer Service Representative (Tax Specialist I)

Company: Travis County

Location: Austin, TX

Posted Aug 13, 2025

Performs tasks necessary to complete mail-in license registration, subcontractor renewals and title applications. Compiles information using computer systems.

High Voltage Field Supervisor

Company: VE Power Inc

Location: Dallas, TX

Posted Aug 13, 2025

Eng preferred; Texas Journeyman or Master Electrician license an asset. Lead, mentor, and develop junior technicians, engineers-in-training, and apprentices in…

Customer Service Representative: Branch Operations

Company: Austin Capital Bank

Location: Austin, TX

Posted Aug 13, 2025

Maintain a balanced cash drawer and follow proper cash-handling protocols. Accurately process cash and check transactions while adhering to bank policies and…

RN Labor and Delivery FT Nights

Company: Baylor Scott & White Health

Location: Dallas, TX

Posted Aug 13, 2025

Competitive pay including an RN Bonus Program rewarding nurses for providing exceptional care and improving patient outcomes.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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