Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Unarmed Security Officer - Irving

Company: Marksman Security

Location: Irving, TX

Posted Aug 13, 2025

This position will include foot patrol and physical activity. Previous security experience is not required however is a PLUS! Paid on the job training.

Carpenter - decks,pergolas, etc

Company: Greystone Pools and Construction

Location: Pflugerville, TX

Posted Aug 13, 2025

Utilize hand tools and power tools effectively for various construction tasks. Ability to read blueprints, schematics, and technical drawings accurately.

Golf Shop Assistant Merchandiser

Company: Houston Country Club

Location: Houston, TX

Posted Aug 13, 2025

Answer all phone calls in a courteous and professional manner, may include golf operation needs. Must be effective at listening to, understanding, and…

Networking Consultant

Company: Deloitte

Location: San Antonio, TX

Posted Aug 13, 2025

Our Hybrid Cloud Infrastructure/Connected Edge offering delivers specialized engineering capabilities to design, implement, manage, and operate hybrid cloud…

Front of House and Retail Associate

Company: Radius Butcher and Grocery

Location: Austin, TX

Posted Aug 13, 2025

Employee discount on thoughtfully sourced products. Enjoy customer service and creating a welcoming environment. Job Types: Full-time, Part-time.

Pre-Apprenticeship Electrician

Company: TRIO Electrician Career Academy

Location: Houston, TX

Posted Aug 13, 2025

*Skills Gained: *Material & tool recognition and usage, construction safety practices, electrical theory and NEC code application, device pre-fabrication &…

Accountant I in Budget and Financial Reporting

Company: UTHealth Houston

Location: Houston, TX

Posted Aug 13, 2025

Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or…

Accountant - Revenue Accounting

Company: VIA Metropolitan Transit

Location: San Antonio, TX

Posted Aug 13, 2025

Bachelor’s degree in accounting or related field and at least three (3) years of experience. Employees must consider safety in all tasks performed, as well as…

Sr Cybersecurity Analyst

Company: Southwest Airlines

Location: Dallas, TX

Posted Aug 13, 2025

Ability to lead risk management efforts and develop effective strategies for identifying, assessing, and mitigating cybersecurity risks.

Software Engineer - Lawton, OK

Company: SAIC

Location: Fort Sam Houston, TX

Posted Aug 13, 2025

Analyze user needs; develop and design software solutions. Assist in the design, development, and maintenance of software for a variety of engineering…

Software Engineer

Company: HASC PERSONNEL SERVICES INC

Location: Pasadena, TX

Posted Aug 13, 2025

Bachelor’s degree in Computer Science, Mathematics, or related field. Design, test, and develop the software to meet those needs. Analyze the needs of the user.

Clinical Pharmacist – Pediatric Emergency Department

Company: ALL's WELL

Location: Dallas, TX

Posted Aug 13, 2025

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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