Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Security Guard

Company: ACV Auctions

Location: Houston, TX

Posted Aug 12, 2025

Generous paid time off options, including up to 15 vacation days per year (increasing with years of service), the greater of 3 paid sick days or in accordance…

Frontend Engineer

Company: Gallatin

Location: Austin, TX

Posted Aug 12, 2025

Clear and concise communication, whether it’s writing technical documentation or recording a weekly demo of recent work (a Gallatin tradition).

Retail Sales Associate + Growth advancement+positive culture

Company: 214 Consulting

Location: Irving, TX

Posted Aug 12, 2025

We provide full training, mentorship, and all the tools you need to succeed. Collaborate with your team to hit sales goals and share best practices.

Commercial Journeyman Plumber

Company: LPC Services

Location: Dallas-Fort Worth, TX

Posted Aug 12, 2025

Valid commercial driving license is preferred for transporting materials between job sites. Utilize power tools and hand tools effectively for installation and…

Project Manager - Specialty Care (Clearlake)

Company: Houston Methodist Specialty Physician Group

Location: Webster, TX

Posted Aug 12, 2025

This position routinely develops, coordinates and completes projects from design implementation to measurement and maintenance of desired outcomes in…

HVAC Service Manager

Company: LPC Services

Location: Austin, TX

Posted Aug 12, 2025

Experience as a service technician with hands-on skills in appliance repair and field service operations. Provide guidance and training to service technicians…

Commissary Kitchen Operations Supervisor

Company: La Real Commissary

Location: Houston, TX

Posted Aug 12, 2025

Develop, implement, and monitor cleaning and sanitation procedures for all areas of the commissary. We’re seeking an experienced, organized, and hands-on leader…

Sous Chef

Company: Eurest

Location: Houston, TX

Posted Aug 12, 2025

Holiday Time Off (varies by site/state). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state,…

Sr Analyst I Cybersecurity Analytics Consulting

Company: Motorola Solutions

Location: San Antonio, TX

Posted Aug 12, 2025

The STS Analyst I is an entry-level position within the security operations center and is responsible for addressing SOC monitoring technical issues and…

Registered Nurse

Company: US HEART and VASCULAR

Location: Irving, TX

Posted Aug 12, 2025

Currently licensed to practice as registered nurse with a compact license or licensure for Alabama, Arizona, Kansas, Louisiana, and Texas.

Machine Operator (Garland)

Company: Novolex

Location: Dallas, TX

Posted Aug 12, 2025

Read & understand Production Order Packet (POP); prepare all machine components for production. New higher starting wages with competitive pay for skilled…

Data Analyst

Company: Star Pipe Products

Location: Houston, TX

Posted Aug 12, 2025

Develop and maintain dashboards and visualizations in Tableau to effectively communicate insights and findings to technical and non-technical stakeholders.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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