Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Project Manager, Learning Experience

Company: SailPoint

Location: Austin, TX

Posted Aug 12, 2025

Familiarity with curriculum development technologies and tools (i.e. LMS platforms), learning analytics, and training impact measurement.

Senior Generative AI Specialist

Company: NTT DATA

Location: Irving, TX

Posted Aug 12, 2025

Industry certification in Python or in the field of Data science. Provide technical leadership and oversight to developers engaged in Python, model integration…

Communications Manager - Arts

Company: University of Houston

Location: Houston, TX

Posted Aug 12, 2025

Bachelor's degree in Communications, Public Relations, Journalism, English, Marketing or related field. Develop and manage compelling content across web, print,…

CARPENTER***PAID WEEKLY***OPTIONAL OVERTIME***

Company: Bakers Integrity Restoration and Construction

Location: San Antonio, TX

Posted Aug 12, 2025

Utilize hand tools and power tools for various carpentry tasks including caulking and metal stud framing. The ideal candidate will have a strong background in…

Director of Accounting-Controller

Company: Confidential

Location: Round Rock, TX

Posted Aug 12, 2025

We are looking for a proactive, results-oriented professional with a blend of technical expertise, leadership ability, and client-focused skills.

Enforcement Clinical Consultant

Company: Texas Health and Human Services Commission

Location: Austin, TX

Posted Aug 12, 2025

Applies analytical and critical thinking skills using the Issue, Rule, Application and Conclusion (IRAC) method in the review of state certification violations…

Security Officer IV

Company: Texas Health and Human Services Commission

Location: San Antonio, TX

Posted Aug 12, 2025

Applicants with an out-of-state driver license must provide an original certified driving record from the state of driving licensure.

Parts Driver

Company: Performance Truck

Location: Buda, TX

Posted Aug 12, 2025

Must have and maintain a valid current state driver’s license and have a good driving record over the past 3 years. High school diploma or GED.

Project Manager - Healthcare

Company: Cloud Space LLC

Location: Dallas, TX

Posted Aug 12, 2025

Collaborate with engineering, design, UX, and product teams to define project scope, timelines, and budgets. Identify and mitigate project risks proactively.

Fleet & Financial Data Consultant

Company: Caterpillar

Location: Irving, TX

Posted Aug 12, 2025

The role will support the Rental Strategy through management of rental fleet reporting process, provide timely and accurate data analysis for our Field and…

Marketing Manager

Company: CasaBella Furniture

Location: San Antonio, TX

Posted Aug 12, 2025

Expertise in digital marketing strategies including performance marketing, multichannel approaches, and analytics tools such as Google AdWords.

Customer Service Representative

Company: Half Price Books

Location: Dallas, TX

Posted Aug 12, 2025

Perks also include an employee discount on almost all of the already low-priced merchandise available in Half Price Books stores.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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