Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Customer Service Agent

Company: UniFirst

Location: San Antonio, TX

Posted Aug 12, 2025

The majority of calls will be inbound, although some follow up will be outbound. As part of an experienced Customer Service Team, this position focuses on…

Project Manager

Company: Confidential

Location: San Antonio, TX

Posted Aug 12, 2025

Strong technical understanding of power systems and manufacturing operations. Collaborate with cross-functional teams to align schedules, technical requirements…

Business Sales Associate

Company: Ignite Acquisitions Inc.

Location: Dallas, TX

Posted Aug 12, 2025

Stay up-to-date with the latest services and sales strategies. Meet and exceed sales goals and metrics by staying connected to customers and following up on…

Assistant Marketing Manager

Company: Travel + Leisure Co.

Location: San Antonio, TX

Posted Aug 12, 2025

Ability to recruit, train and develop employees. Maintain total site marketing penetration standards set by management. High School Diploma, GED, or equivalent.

Senior Analyst, Internal Audit

Company: Macquarie Group Limited

Location: Houston, TX

Posted Aug 12, 2025

2 days of paid volunteer leave and donation matching. As an Internal Audit Senior Analyst, you will contribute to the assessments of the quality and…

Senior Software Engineer

Company: General Motors

Location: Austin, TX

Posted Aug 12, 2025

You will be responsible for requirement analysis, design, implementing and testing software solutions to solve some of the most advanced technical challenges…

Chiller Technician

Company: Critical Rental Solutions

Location: Dallas, TX

Posted Aug 12, 2025

Troubleshoot and repair all electrical and mechanical components of HVAC equipment. Must be able to diagnose, troubleshoot, and repair commercial / industrial…

Sr. Network Administrator

Company: Y&L Consulting

Location: San Antonio, TX

Posted Aug 12, 2025

Self-motivated to stay current on technology advancements and innovation Interest in stretching his/her technical acumen into networking, service desk, cloud,…

Carpenter / Handyman Needed

Company: Handy Squad Home Services

Location: San Antonio, TX

Posted Aug 12, 2025

Current and valid driver’s license. Ability to perform minor electrical and plumbing. Own standard set of tools to perform all of the above trades.

MTS 2, Software Engineer

Company: eBay

Location: Austin, TX

Posted Aug 12, 2025

Participate in technical design and implementation to support company’s business and technical initiatives. Responsible for software design, user documentation,…

Registered Nurse - Crisis

Company: Integral Care

Location: Austin, TX

Posted Aug 12, 2025

Current and valid driver's license and a clean driving record. This position calls for strong communication skills and ability to collaborate with a team and…

Armed Guard II

Company: Defense Consulting Services

Location: San Antonio, TX

Posted Aug 12, 2025

Respond appropriately to routine requests and inquiries related to physical security/entry control policy and processes. Notify/coordinate with visitor POC.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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