Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Welder Fabricator – High-End Railings

Company: Handrail Welding Co. LLC

Location: San Antonio, TX

Posted Aug 09, 2025

Proficiency in MIG welding (stainless, aluminum, mild steel). We are seeking a skilled welder/fabricator with solid experience—someone ready to hit the ground…

Machine Operator/Shipping and Receiving

Company: DIHO CONSULTING U.S.A.

Location: Houston, TX

Posted Aug 09, 2025

Utilize hand tools, calipers, and micrometers to ensure precise measurements and quality control. Proficient in using hand tools, calipers, micrometers, and…

Licensed Event Security - Houston Rockets

Company: BEST Crowd Management

Location: Houston, TX

Posted Aug 09, 2025

Provide exceptional customer service by assisting attendees, answering questions, and offering directions when needed.

Machine Operator - Molding Tech

Company: Premia Group

Location: Converse, TX

Posted Aug 09, 2025

Experience with plastics manufacturing, injection molding or blow molding – preferred, not required. Able to Perform and retain a series of operations correctly…

Oracle Payroll Business Analyst

Company: WM

Location: Houston, TX

Posted Aug 09, 2025

Facilitates design sessions on items of intermediate level of complexity, supports the review and development of design specs and configuration iterations,…

Executive Director, Data Scientist

Company: USAA

Location: San Antonio, TX

Posted Aug 09, 2025

Leverages state-of-the-art machine learning/AI tools and analytical methodologies to develop and implement various types of predictive models with the targeted…

Telephonic Nurse, Case Manager RN - Hybrid from Richardson, TX

Company: Optum

Location: Richardson, TX

Posted Aug 09, 2025

Make outbound calls and receive inbound calls to assess members' current health status. Current, unrestricted RN compact license in the state of employment.

Welder/Fitter

Company: DIHO CONSULTING U.S.A.

Location: Houston, TX

Posted Aug 09, 2025

Assemble and weld metal components following blueprints and technical drawings. This role requires a strong understanding of schematics and the ability to work…

Business Analyst (Hybrid Position)

Company: Ho2 Systems LLC

Location: Austin, TX

Posted Aug 09, 2025

This role will focus on gathering themes, epics, user stories, and acceptance criteria, as well as analyzing existing requirements documentation to enhance…

Custodian (Temporary)

Company: City of Sugar Land, TX

Location: Sugar Land, TX

Posted Aug 09, 2025

Order supplies, parts and equipment as needed in conjunction with the repair and maintenance of these facilities, including cleaning supplies and all related…

Armed Security Guard

Company: Blue Chip Services, LLC

Location: Dallas, TX

Posted Aug 09, 2025

MUST HAVE A VALID Comissioned Security license and Level III certification. Must possess a *duty belt with an approved firearm* and meet all licensing/training…

Substitute Teacher K-12 San Antonio, TX - Indeed Apply

Company: Scoot Education

Location: San Antonio, TX

Posted Aug 09, 2025

While pay varies based on certification, school, and the assignment, we strive to pay some of the highest rates among substitute providers.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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