Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

BI Reporting Analyst (Collections)

Company: Piper Companies

Location: San Antonio, TX

Posted Aug 09, 2025

Collaborate with collections, credit risk, and operations teams to develop and evaluate strategies aimed at improving debt recovery.

Local CDL Class A Driver - BBMJ Logistics

Company: Amazon Freight Partner

Location: Dallas, TX

Posted Aug 09, 2025

What you’ll need: • Must be at least 21 years old • Have a valid Class A Commercial Driver License (CDL) • Must have at least 1 year of experience driving 53ft…

Retail Pharmacy Supervisor - Travel Contract - AZ (Any State License)

Company: Soliant

Location: San Antonio, TX

Posted Aug 09, 2025

Holds an active pharmacist license from any U.S. state. No Arizona pharmacist license required due to tribal licensure regulations.

CDL Class A Driver - Chism Trucking Inc

Company: Amazon Freight Partner

Location: San Antonio, TX

Posted Aug 09, 2025

Chism Trucking Inc is hiring full-time, motivated Class A CDL drivers with a clean driving record for its Amazon Freight Partner program.

Accountant

Company: City of San Antonio

Location: San Antonio, TX

Posted Aug 09, 2025

Maintains and reconciles monthly reports, invoices, statements, and other records of financial transactions. Participates in the completion of special studies…

Sous Chef

Company: Marriott

Location: Dallas, TX

Posted Aug 09, 2025

Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Interacts with guests to obtain feedback on product quality…

Dallas: Campus Security Officer

Company: Trinity Basin Preparatory, Inc

Location: Dallas, TX

Posted Aug 09, 2025

Collaborates with campus administration to develop, monitor, and implement a school safety program. Under the guidance and supervision of the Safety and…

Teacher of Visually Impaired - Converse, TX

Company: Soliant

Location: Converse, TX

Posted Aug 09, 2025

Collaborate with classroom teachers, parents, and related service providers to develop and implement Individualized Education Programs (IEPs).

Special Education Teacher in Buda, TX

Company: Soliant

Location: Buda, TX

Posted Aug 09, 2025

Bachelor's or Master's degree in Special Education, active Special Education Teacher license and minimum 1+ years Special Education Teacher experience required.

Unarmed Security

Company: Cascadia Global Security

Location: Austin, TX

Posted Aug 09, 2025

Active Unarmed Texas security guard license (Required). Active Level 2 security license. Our Security Specialists range from active-duty military personnel to…

Junior Business Analyst

Company: Upen Group Inc

Location: Irving, TX

Posted Aug 09, 2025

Bachelor’s degree in Business Administration, Economics, or related field. Facilitate communication between technical and business teams.

Senior Business Analyst – Dept of Education Exp (Hybrid, Austin TX)

Company: LikeMinded Software

Location: Austin, TX

Posted Aug 09, 2025

*8 Years – Required*: Experience developing user stories and use cases that follow business analysis best practices. Dept of Education: 3 years (Required).

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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