Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Retail Pharmacist float

Company: Optum

Location: Houston, TX

Posted Aug 08, 2025

Responsible for adherence to federal and state Pharmacy laws. May serve as the Pharmacist-in-charge for licensing agreements. BS or Pharm D College of Pharmacy.

Client Service Representative

Company: PAZ Veterinary - South

Location: Austin, TX

Posted Aug 08, 2025

Communicate with the doctor and technical staff on the patient’s arrival and necessary treatments. Answer phones, schedule appointments, and obtain all…

Private Equity Data Operations Analyst

Company: LP Analyst

Location: Dallas, TX

Posted Aug 08, 2025

Interpret and validate data extracted from private equity investment financial statements, including capital account details, cash flows, and fund terms, using…

Senior Customer Service Representative

Company: Optum

Location: Dallas, TX

Posted Aug 08, 2025

Handle escalated calls, resolving more complex customer issues. Demonstrated ability to listen skillfully, collect relevant information, build rapport and…

Treatment Plant Operator I W

Company: City of Pflugerville

Location: Pflugerville, TX

Posted Aug 08, 2025

The Water Treatment Plant Operator is responsible for operations of the water plant and wells in order to ensure that residents have potable water in accordance…

Software Engineer

Company: Bexar County

Location: San Antonio, TX

Posted Aug 08, 2025

Plans, processes and performs assignments in an efficient manner with assistance from the Technical Services Manager Works closely with Project Management and…

Registered Nurse II (RN) | Cancer Center Infusion | Days

Company: Houston Methodist Hospital

Location: Houston, TX

Posted Aug 08, 2025

RN - Registered Nurse - Texas State Licensure - Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND.

Custodian (Temporary)

Company: City of Sugar Land

Location: Sugar Land, TX

Posted Aug 08, 2025

Order supplies, parts and equipment as needed in conjunction with the repair and maintenance of these facilities, including cleaning supplies and all related…

NASA Lunar Gateway Flight Software Systems Data Analyst

Company: CACI

Location: Houston, TX

Posted Aug 08, 2025

Perform analysis of packets and data flows supporting flight software autonomy and ground operation/insight into the vehicle state; coordinate data products…

Armed School Security

Company: Cascadia Global Security

Location: Houston, TX

Posted Aug 08, 2025

Free of tickets, accidents, or marks against your driver's license. Our Security Specialists range from active-duty military personnel to veterans to civilians…

Per Diem Registered Nurse (RN) - Kelsey-Seybold Clinic: Aliana

Company: Optum

Location: Richmond, TX

Posted Aug 08, 2025

Valid and current Texas RN license. Specialty nursing certification appropriate to specialty area assigned. Able to travel within a selected region.

Solution Engineering - AI Business Solutions

Company: Microsoft

Location: Dallas, TX

Posted Aug 08, 2025

You will own technical discussions, lead architectural design and proof of concept sessions, and provide strategic input to shape customer solutions—ensuring…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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