Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Cybersecurity Analyst, Mid

Company: Booz Allen

Location: San Antonio, TX

Posted Aug 08, 2025

This is an opportunity to use your research and analysis abilities to adequately assess and inform operators and senior leadership and commanders on dynamic…

Company Driver

Company: Gilmores Trucking Inc

Location: San Antonio, TX

Posted Aug 08, 2025

A valid commercial driver's license (CDL) is required. The ideal candidate will be responsible for Hauling sand at a oil field.

Customer Service Representative

Company: Go Hiya

Location: San Antonio, TX

Posted Aug 08, 2025

We are searching for dedicated and empathetic Customer Service Representatives who can professionally handle inquiries across multiple touchpoints calls, emails…

Software Engineering Manager

Company: Sagemcom

Location: Richardson, TX

Posted Aug 08, 2025

Bachelor degree in computer science or electrical engineering. Lead the investigation and resolution of problems reported from the field.

Business Analyst - Level 2

Company: Advanced Proactive Solutions LLC

Location: Austin, TX

Posted Aug 08, 2025

_*4 Years: *_In the field or related technology field as senior level Business Analyst. Support current DPS projects and priorities in the facilitation of…

Staff Accountant II

Company: Achieve

Location: Austin, TX

Posted Aug 08, 2025

Support monthly variance analysis of financial statements investigating and commenting on variances. Competitive vacation and sick time off, as well as…

Security Officer-Armed

Company: Ascension

Location: Austin, TX

Posted Aug 08, 2025

Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. Long-term & short-term disability.

Security Officer - Night [Part-Time]

Company: San Antonio Zoo

Location: San Antonio, TX

Posted Aug 08, 2025

Ability to interact effectively and calmly with angry or emotional guests and employees during intensely aggravated circumstances.

Unarmed Security Officer - Houston ,Texas

Company: CULPEPPER & ASSOCIATES SECURITY SERVICES INC

Location: Houston, TX

Posted Aug 08, 2025

Guards are responsible for the protection and safety of the occupants and contents of the VA Hospital and are there to provide a deterrent against unauthorized,…

Gift Shop Associate

Company: Houston Methodist Hospital

Location: Houston, TX

Posted Aug 08, 2025

Ensures own career discussions occur with appropriate management. Organizes stock room and ensure accurate labeling, logical placement, neat arrangement, and…

HR Business Analyst – Employee Experience

Company: Invesco

Location: Houston, TX

Posted Aug 08, 2025

Proficiency in Excel and familiarity with reporting tools (e.g., Power BI, Tableau). Comfortable working with HR systems and financial tools (e.g., Workday).

Security Guard

Company: Global Security Corporation

Location: Houston, TX

Posted Aug 08, 2025

Excellent interpersonal and communication skills. Flexible, reliable, and professional appearance. Job Types: Full-time, Part-time.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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