Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Retail Sales Support Associate

Company: The Hireverse

Location: Katy, TX

Posted Aug 07, 2025

A professional and proactive approach to customer support and sales. In this position, you'll assist the sales and management team by:

Registered Nurse (RN) II NICU, Full-Time (Nights) - NICU Level III

Company: Houston Methodist Willowbrook Hospital

Location: Houston, TX

Posted Aug 07, 2025

Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing…

Electrician

Company: City of Houston, TX

Location: Houston, TX

Posted Aug 07, 2025

Must have a valid Texas driver’s license and comply with the City of Houston’s policy on driving. Inspects field locations to determine appropriate types and…

Registered Nurse I

Company: Baylor College of Medicine

Location: Houston, TX

Posted Aug 07, 2025

Answers patient calls/messages and direct concerns to appropriate team members or the Emergency Department. Current license as a Registered Nurse (RN) by the…

Webber - Roller Operator - Heavy Civil

Company: Webber, LLC

Location: Austin, TX

Posted Aug 07, 2025

Webber also has an in-house engineering services department to help optimize building efficiency and quality while solving complex project challenges using…

29 Hour Part Time - Custodian - Tony Shotwell Life Center

Company: City of Grand Prairie

Location: Grand Prairie, TX

Posted Aug 07, 2025

Performs basic maintenance on equipment by installing light bulbs; fixing toilets; changing air conditioner filters; assembling furniture and equipment; and…

Security Guard - Surveillance

Company: GardaWorld Security Services U.S.

Location: San Antonio, TX

Posted Aug 07, 2025

Control access to secure areas and verify the identities of visitors. A comprehensive benefits package including medical, dental, and vision insurance plans, a…

Sous Chef - Corner

Company: White Lodging - JW Marriott Austin

Location: Austin, TX

Posted Aug 07, 2025

A passion for coaching, developing talent, and delivering exceptional guest experiences. Organize, oversee, and manage food prep operations, including creating…

Senior Marketing Specialist - Sponsorship & Events

Company: Houston Methodist Willowbrook Hospital

Location: Houston, TX

Posted Aug 07, 2025

Leads multiple marketing initiatives and contributes to driving creative solutions with hospital leaders, physicians, and other stakeholders under guidance of…

Sales Manager

Company: Baird Foundation Repair

Location: San Antonio, TX

Posted Aug 07, 2025

A valid driver’s license, a safe driving record, and the ability to drive for the company. Associate or bachelor’s degree preferred and 2+ years of sales and/or…

Cloud Solutions Architect - GM Protection

Company: GM Financial

Location: Dallas, TX

Posted Aug 07, 2025

Deep technical experience in one or more of the following areas: software design or development, application design, systems operations/management, database…

Culinary Supervisor - Edge Rooftop + Bar

Company: White Lodging - JW Marriott Austin

Location: Austin, TX

Posted Aug 07, 2025

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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