Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Carpenters

Company: Heartland Acoustics and Interiors

Location: Austin, TX

Posted Aug 07, 2025

Requirements: 18+, valid drivers license, attention to detail, ability to follow instructions. A safety-first workplace Our field superintendents hold OSHA 30-…

Retail Sales Associate - Bilingual Spanish

Company: My Wireless - AT&T Authorized Retailer

Location: San Antonio, TX

Posted Aug 07, 2025

Experience prospecting through outbound calls. My Wireless is an equal opportunity employer and does not discriminate against current and prospective employees…

Accounting Associate

Company: Christianson A/C & Plumbing

Location: Round Rock, TX

Posted Aug 07, 2025

Provide assistance and support to company personnel from field employees to owners. Associate’s or Bachelors degree in accounting or related field.

Transportation Data & Program Analyst

Company: Movability

Location: Austin, TX

Posted Aug 07, 2025

Proficiency with data analysis tools (Excel required; experience with Tableau, Power BI, GIS, SPSS, R, or similar tools preferred).

Unarmed Security Officer

Company: Prosegur

Location: San Antonio, TX

Posted Aug 07, 2025

Clean driving record and valid driver license. Must have a valid/current State of Texas Unarmed Security License. High School Diploma or GED required.

Sous Chef / Kitchen Manager

Company: The Newstand

Location: San Antonio, TX

Posted Aug 07, 2025

Coordinate with the front-of-house staff to ensure seamless service during busy periods, particularly during banquets and special events.

Graphic Designer

Company: Cushman & Wakefield

Location: Dallas, TX

Posted Aug 07, 2025

The Graphic Designer will work with the design team and marketing team to execute the strategic vision of the Property Marketing Center of Excellence (COE),…

Retail Associate

Company: Ross Stores

Location: Dallas, TX

Posted Aug 07, 2025

Responds to Customer Service calls immediately. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and…

AWS Cloud Solutions Architect for TxDOT - Need candidate from Austin, TX (onsite role)

Company: Amer Technology, Inc

Location: Austin, TX

Posted Aug 07, 2025

*4-7 Creating AWS cloud strategies*. *4-7 Implementing cloud architecture*. *4-7 Strong experience in architecting, designing, and implementing AWS services: S3…

Graphic Designer

Company: Cushman & Wakefield

Location: Houston, TX

Posted Aug 07, 2025

The Graphic Designer will work with the design team and marketing team to execute the strategic vision of the Property Marketing Center of Excellence (COE),…

Graphic Designer

Company: Cushman & Wakefield

Location: Austin, TX

Posted Aug 07, 2025

The Graphic Designer will work with the design team and marketing team to execute the strategic vision of the Property Marketing Center of Excellence (COE),…

Security Guard Supervisor

Company: Region 4 Education Service Center

Location: Houston, TX

Posted Aug 07, 2025

Possess and maintain a valid Texas Driver’s License with a clean driving record. STOP THE BLEED® certification. Control traffic by directing drivers.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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