Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Programmer/Analyst II

Company: DHI Mortgage

Location: Austin, TX

Posted Aug 07, 2025

Participate in certain aspects of user consulting, systems analysis, general systems design, vendor contracts and detail systems design.

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Call Center Representative

Company: BrandNest

Location: San Antonio, TX

Posted Aug 07, 2025

Handle inbound and outbound calls in a professional and timely manner. This is an entry-level position with full training provided ideal for someone with strong…

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Project Manager - Commercial Security Systems- 209035

Company: GDKN

Location: San Antonio, TX

Posted Aug 07, 2025

Must have a valid driver’s license and be able to clear a drug screening. Must have an ability to determine and implement resolution to complex field situations…

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Customer Training Professional

Company: Reynolds and Reynolds

Location: Houston, TX

Posted Aug 07, 2025

You will learn Webex Training Center to conduct ‘Net Classes’ online, complete with live audio and video, application sharing, and hands-on lab computers for…

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Registered Nurse - Recovery Room - Full-Time

Company: Methodist Health System

Location: Richardson, TX

Posted Aug 07, 2025

Current license to practice professional nursing in Texas or eligibility to do so. Provides direct and indirect patient care using the nursing process (…

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Carpenter Journeyman - Austin

Company: ISEC

Location: Austin, TX

Posted Aug 07, 2025

3-5 years experience as a finished carpenter. Report workplace hazards and make suggestions for their control. Ability to work with minimal supervision.

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Local Traveler - RN Nurse Labor & Delivery- TX

Company: Ascension

Location: Cedar Park, TX

Posted Aug 07, 2025

Must have compact RN license or state RN license relevant to travel assignment location prior to start of assignment. Weekly Local Rate up to $3,406.

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Part-time Chef

Company: S&S House

Location: Austin, TX

Posted Aug 07, 2025

Clean the kitchen and cooking tools after each session, leaving the space as you found it. All kitchen equipment provided; grocery costs reimbursed.

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Carpenter Journeyman - San Antonio

Company: ISEC

Location: San Antonio, TX

Posted Aug 07, 2025

3-5 years experience as a finished carpenter. Report workplace hazards and make suggestions for their control. Ability to work with minimal supervision.

View Details Apply on SimplyHired

PRN Pharmacist

Company: Southend Pharmacy

Location: Houston, TX

Posted Aug 07, 2025

Current Pharmacist license in Texas. By offering customized and cost-effective wellness products that follow cost-containment models, we aim to improve people’s…

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DOOR TO DOOR SALES MANAGER WANTED

Company: Epiphany Properties

Location: Plano, TX

Posted Aug 07, 2025

Provide training and support to team members on negotiation techniques, technical sales processes, and customer engagement strategies.

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Product Development Engineer

Company: Graftek Imaging

Location: Austin, TX

Posted Aug 07, 2025

Develop image analysis software using classical image processing algorithms and machine learning/AI tools. Experience in developing software for machine vision…

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Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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