Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Cloud Computing Engineer

Company: Toyota

Location: Plano, TX

Posted Aug 06, 2025

Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field; or equivalent work experience in a related field.

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PRN Pharmacist

Company: Tarrytown Expocare LLC

Location: Austin, TX

Posted Aug 06, 2025

Minimal typing speed of 40WPM preferred. Maintains required licenses or certifications in good standing. You will be responsible for providing coverage in times…

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Compensation Analyst

Company: SWBC

Location: San Antonio, TX

Posted Aug 06, 2025

Remains up to date on new compensation trends and legislative changes in order to ensure compliance with multiple state and federal pay regulations and educate…

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Data Analyst

Company: United Service Network

Location: San Antonio, TX

Posted Aug 06, 2025

Comfortable making phone calls to vendors. Basic computer skills and familiarity with data entry. Update vendor profile pages with accurate information.

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HVAC Technician "5 yrs exp required"

Company: Greg's Heating And Air

Location: Austin, TX

Posted Aug 06, 2025

We specifically are looking for a technician that can respond to calls and troubleshoot with minimum help from the home office.

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Commercial Door Technician

Company: DH Pace

Location: Houston, TX

Posted Aug 06, 2025

Must possess valid driver's license and good driving record. Prior experience in a similar role or one that required a mechanical aptitude preferred.

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ANALYST I POSTMARKET SURVEILLANCE

Company: Abbott

Location: Plano, TX

Posted Aug 06, 2025

Prepares technical reports of analysis/findings-Tracks returned products within the database, as appropriate; Works collaboratively with cross-functional groups…

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CRNA Certified Registered Nurse Anesthetist

Company: Palm Health Resources

Location: Dallas, TX

Posted Aug 06, 2025

Rotating schedules (10s & 13s), with options for extra shifts and weekend calls to maximize your income. We offer a *highly competitive salary*, a $15K sign-on…

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Cyber Security Analyst

Company: Forman Technology Group

Location: Dallas, TX

Posted Aug 06, 2025

Strong communication skills, with the ability to clearly explain technical concepts to non-technical stakeholders.

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Graphic Designer (Brokerage)

Company: Stream Realty

Location: Dallas, TX

Posted Aug 06, 2025

Stay in front of design and marketing trends that help to generate brand awareness and position our professionals. Dreamweaver and/or HTML experience is a plus.

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Senior Analyst - Technology & Cybersecurity Risk Management

Company: Toyota

Location: Plano, TX

Posted Aug 06, 2025

Bachelor’s degree in computer science, other engineering, related field, or equivalent experience. Work closely with top management to understand risk appetite…

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Cloud Solutions Architect – Modern Workplace

Company: Sabre

Location: Dallas-Fort Worth, TX

Posted Aug 06, 2025

Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related technical field. Advanced degree is a plus.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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