Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Joint Venture Accountant

Company: Repsol

Location: Houston, TX

Posted Aug 06, 2025

Record incoming payments in a timely and accurate manner. Record incoming / outgoing JIBs for operated & non-op operations in a timely and accurate manner.

Cyber Security Analyst

Company: Dave & Buster's

Location: Coppell, TX

Posted Aug 06, 2025

Bachelor’s or Associate Degree in Cybersecurity, Computer Science, Information Systems, or related field. Provide technical guidance to users and IT staff on…

Commercial HVAC Project Manager

Company: Airco Mechanical

Location: San Antonio, TX

Posted Aug 06, 2025

Coordination of subcontractors’ field installations. Must possess a valid unrestricted Driver's License and a reliable vehicle. 401k company match up to 5%.

Machine Operator Dallas

Company: FRESH FROM TEXAS

Location: Dallas, TX

Posted Aug 06, 2025

Ability to use hand tools regularly. The primary responsibility will be for performing various tasks to set up, operate, monitor, troubleshoot and perform…

Security Guard

Company: Effex Management Solutions

Location: Houston, TX

Posted Aug 06, 2025

Valid security license or certification (as required by local/state law). Experience in commercial, industrial, or retail security. Paid time off and holidays.

Facilities Support

Company: Congregation Beth Israel

Location: Austin, TX

Posted Aug 06, 2025

The successful candidate will play a crucial role in maintaining the cleanliness and orderliness of our facilities, contributing to the overall positive…

SECURITY GUARD 3P-11P

Company: The Army Residence Community

Location: San Antonio, TX

Posted Aug 06, 2025

The Army Residence Community is currently accepting applications for Security Guard with prior experience as a Security Guard preferred, must be flexible to…

Customer Service/Sales Agent

Company: Fred Loya Insurance

Location: Dallas, TX

Posted Aug 06, 2025

$14.00-$17.00!!! *+ MONTHLY INCENTIVES* *+$1,000 Sign on Bonus*. If you are currently a *LICENSED INSURANCE AGENT*- We will pay you based on your experience.

Home Renovation Customer Service Representative

Company: Elite Fortitude

Location: Dallas, TX

Posted Aug 06, 2025

High school diploma or equivalent (required); college degree in Business, Marketing, or related field (preferred).

Customer Service Representative

Company: GPM Life Insurance

Location: San Antonio, TX

Posted Aug 06, 2025

Assists the Contact Center with incoming calls when needed. As part of the team at GPM Life Insurance, you’ll strive to provide excellent customer service to…

Front Desk Sales Associate

Company: Revolution Dojo

Location: Houston, TX

Posted Aug 06, 2025

Answering phones and calls back. Assist with front desk merchandising. Smiles while greeting members and users of the gym as they come through the reception.

HVAC Assistant Project Manager

Company: Atmac Mechanical Services, LLC

Location: Plano, TX

Posted Aug 06, 2025

Valid driver’s license and willingness to visit project sites as needed. Understanding of HVAC systems including RTUs and terminology; field installation…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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