Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Communications Manager

Company: Texas A&M University

Location: Houston, TX

Posted Aug 06, 2025

Familiarity with project management tools, digital asset management platforms, and social media scheduling tools. 12-15 days of annual paid holidays.

Security Guard

Company: Good Guard Security

Location: Austin, TX

Posted Aug 06, 2025

CPR and First Aid certification is a plus. Conduct thorough inspections of buildings and grounds to identify potential security risks.

Associate Accountant/Accountant

Company: Marathon Petroleum Company LP

Location: San Antonio, TX

Posted Aug 06, 2025

Bachelor’s degree in accounting, finance, or related field required. Marathon Petroleum offers a total rewards program which includes, but is not limited to,…

Senior Graphic Designer

Company: PVE LLC

Location: Houston, TX

Posted Aug 06, 2025

Digital & Interactive Design: UI design (buttons, layouts, interactions), Web and mobile design (responsive layouts, design systems), Basic HTML/CSS…

Card Services Manager

Company: First Community Credit Union

Location: Houston, TX

Posted Aug 06, 2025

All FCCU employees enjoy community service events, free credit union membership along with a full range of banking services, a robust Health and Wellness…

Customer Solutions Specialist

Company: Linde Gas & Equipment Inc.

Location: Houston, TX

Posted Aug 06, 2025

Maintains ongoing relationship with regional customers and sales staff by answering incoming calls, correcting order issues, processing customer orders, and…

Bilingual Customer Service Representative- Grapevine Mills Mall

Company: TaxFree Shopping

Location: Grapevine, TX

Posted Aug 06, 2025

Basic computer knowledge (ipad, excel, word, typing, etc.). Customer service : 1 year (Preferred). Interact with customers to provide information in response to…

HVAC Service Technician

Company: United States Home Services

Location: Houston, TX

Posted Aug 06, 2025

Valid driver’s license with a clean driving record. Company truck, gas card, uniforms, and tools provided. Diagnose and repair residential HVAC systems (heating…

Supervisor, Pharmacy Contact Center

Company: Rightway

Location: Irving, TX

Posted Aug 06, 2025

Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer…

Saute Chef for Bohanan's Prime Steaks & Seafood

Company: Bohanans Ltd

Location: San Antonio, TX

Posted Aug 06, 2025

We are seeking a skilled and experienced sauté Cook to join our team and prepare high-quality dishes for our guests. Medical, dental, and vision insurance.

Machinist (San Antonio)

Company: The Premier Group

Location: San Antonio, TX

Posted Aug 06, 2025

Interpret technical drawings, blueprints, and CAD models. Inspect finished products for quality and conformance to specifications using calipers, micrometers,…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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