Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Elementary School Teacher

Company: Carney, Sandoe & Associates

Location: San Antonio, TX

Posted Aug 06, 2025

Encourage and monitor the progress of individual students and use information to adjust teaching strategies. Use technologies in the teaching/learning process…

Architecture Verification Engineer, Annapurna Labs Machine Learning Acceleration

Company: Annapurna Labs (U.S.) Inc.

Location: Austin, TX

Posted Aug 06, 2025

Build testing infrastructure, data analysis tools and debug tools. Los Angeles County applicants: Job duties for this position include: work safely and…

Financial Controller

Company: Dallas Symphony Orchestra - Morton H. Meyerson Symphony Center

Location: Dallas, TX

Posted Aug 06, 2025

Perform general financial analysis and variance analysis of results against budget and forecast. Ensure compliance with federal, state, and local regulations.

Sr Software Engineer, Graviton Software, Annapurna Labs

Company: Annapurna Labs (U.S.) Inc.

Location: Austin, TX

Posted Aug 06, 2025

We develop tools to automate most of the heavy lifting and maintain publicly available documentation: Graviton Developer Guide on GitHub.

Bilingual Client Service Manager

Company: MGA Homecare

Location: Austin, TX

Posted Aug 06, 2025

Current state driver’s license and automobile insurance. Appropriately logs all non-clinical client & field staff complaints in accordance with MGA policy.

Project Manager

Company: Kelley Construction

Location: Dallas, TX

Posted Aug 06, 2025

Bachelors degree in Construction Management or related field preferred. Summary: Provide management oversight for all phases of the construction programs and…

DPS - LS - Cybersecurity Analyst II - 0320

Company: TEXAS DEPARTMENT OF PUBLIC SAFETY

Location: Austin, TX

Posted Aug 06, 2025

Conducts security control assessments, system and network risk assessments, and communication of assessment results and risk levels to technical and non-…

Product Test Engineer - Machine Learning Hardware, Annapurna Labs

Company: Annapurna Labs (U.S.) Inc.

Location: Austin, TX

Posted Aug 06, 2025

You'll collaborate closely with cross-functional teams including hardware designers, software engineers, and operations specialists to develop robust test…

CPLD/FPGA Firmware Engineer, Annapurna Labs, ML Accelerator Systems Firmware

Company: Annapurna Labs (U.S.) Inc.

Location: Austin, TX

Posted Aug 06, 2025

2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience.

Senior Accountant - Financial Analysis

Company: Steadily Insurance Agency

Location: Austin, TX

Posted Aug 06, 2025

Bachelor's degree in Accounting, Finance, or related field (CPA preferred). *Own the Close*: Lead month-end close activities including journal entries, account…

Technology Risk & Controls Analyst (SAP)

Company: Interapt

Location: Houston, TX

Posted Aug 06, 2025

Contribute to the design and implementation of ERP risk and compliance technology solutions. Experience with ERP risk and compliance tools (e.g., SAP GRC)…

Data Center Project Manager, IT/Network

Company: Microsoft

Location: Dallas, TX

Posted Aug 06, 2025

Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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