Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

AEM Architect

Company: Robert Half

Location: Irving, TX

Posted Aug 06, 2025

Collaborate closely with architecture, marketing, and engineering teams to align asset management solutions with organizational goals.

Graphic Arts Packaging Project Manager

Company: Jupiter Prestige Group NA, Inc

Location: Irving, TX

Posted Aug 06, 2025

At least 2 years of experience in packaging project management and a college degree in Graphics Arts or related graphic communication field is preferred.

Registered Nurse (Centralized Phone Triage, After Hours) - Remote Opportunity

Company: Austin Regional Clinic

Location: Austin, TX

Posted Aug 06, 2025

Required to maintain a current registered nursing license during employment. Under general supervision, provides routine nursing care via telephone within the…

Machine Operator

Company: Logoplaste

Location: Grapevine, TX

Posted Aug 06, 2025

Perform preventative maintenance on related equipment as required. Set up and troubleshoot equipment and processes. Assist in machine start-ups and shut-downs.

Customer Service Representative

Company: Meet CSP Inc

Location: Dallas, TX

Posted Aug 06, 2025

Making proactive outbound calls to follow up on service and gather feedback. As a *Customer Care Associate*, you’ll be the voice of our brand—the first person…

Commissioned Security Officer

Company: Axis Protection, LLC

Location: Dallas, TX

Posted Aug 06, 2025

Implement loss prevention strategies to protect property and assets. This position involves enforcing laws, conducting surveillance, and managing conflicts to…

PeopleSoft FSCM 9.2 Asset Management Business Analyst

Company: NextGen Information Services, Inc

Location: Austin, TX

Posted Aug 06, 2025

We’re looking for a highly skilled *Business Analyst* with deep experience in *PeopleSoft FSCM 9.2 Asset Management*, particularly in *state government asset…

Tank Welder

Company: Pala Group

Location: Pasadena, TX

Posted Aug 06, 2025

Operation of all air and electric power tools used in a normal tank repair. Lays out, fits and welds together metal components of such products as pipelines,…

Senior Security Analyst- Identity and Access Management

Company: D.R. Horton

Location: Arlington, TX

Posted Aug 06, 2025

It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets.

DPS - LS - Cybersecurity Analyst II - 0320

Company: TEXAS DEPARTMENT OF PUBLIC SAFETY

Location: Austin, TX

Posted Aug 06, 2025

Conducts security control assessments, system and network risk assessments, and communication of assessment results and risk levels to technical and non-…

Process Engineer-Extrusion Blow Molding

Company: Silgan Plastics

Location: Houston, TX

Posted Aug 06, 2025

Address minor problems in the field and work with plant and service support for major issues. Work with EBM equipment vendors to ensure proper training…

Lead HVAC Installer - Up to $25/hr + Up to $3,000 Sign on + 100% Company-paid Benefits

Company: WEEKS SERVICE COMPANY

Location: Pasadena, TX

Posted Aug 06, 2025

A valid driver's license and a clean driving record. Qualified technicians will be sponsored for Journeyman license and NATE certification.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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