Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

FT Floor Technician (3rd Shift - Overnights) @ Baylor University Medical Center - Dallas, TX

Company: Aramark

Location: Dallas, TX

Posted Aug 06, 2025

Previous experience as a floor care technician or in related role and knowledge of floor care equipment and use is preferred.

Computational Designer Sr

Company: Lockheed Martin

Location: Grand Prairie, TX

Posted Aug 06, 2025

The computational designer will use their creativity and expertise along with the guidance from subject matter experts to advance the state of the art of…

Custodian

Company: ABS Commercial Cleaning

Location: Austin, TX

Posted Aug 06, 2025

Ability to reach with hands and arms and use hands and fingers to handle, feel, or operate objects, tools, or controls.

CDL-A Regional Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: San Antonio, TX

Posted Aug 06, 2025

Top-of-the-line trucks with automatic transmission pulling 53-ft trailers. Valid CDL-A plus 3+ months of Class A CDL experience required.

Data Management Analyst

Company: Koch

Location: Dallas, TX

Posted Aug 06, 2025

Hands-on experience with data visualization tools (Sigma, Tableau), ERPs, analytics platforms (Alteryx), or tax provision or consolidation tools.

Security Guard

Company: Groundworks Operations, LLC

Location: Irving, TX

Posted Aug 06, 2025

The Security Guard is responsible for protecting Groundworks premises, assets, staff and visitors by maintaining a safe and secure environment while also…

FT Custodial Services Worker Lead (Overnights) @ Baylor University Medical Center - Dallas, TX 75246

Company: Aramark

Location: Dallas, TX

Posted Aug 06, 2025

Maintains friendly, efficient, positive guest service demeanor towards guests, clients and co-workers. Adheres to established procedures to provide a safe…

Computational Designer Asc

Company: Lockheed Martin

Location: Grand Prairie, TX

Posted Aug 06, 2025

The computational designer will use their creativity and expertise along with the guidance from subject matter experts to advance the state of the art of…

Client Success Associate

Company: Aston Carter

Location: San Antonio, TX

Posted Aug 06, 2025

Identify buying traits and develop leads for the sales team. You will play a pivotal role in developing strategies to retain and grow customer relationships…

Cabinet Modification Team

Company: Wisenbaker Builder Services, Inc.

Location: Pflugerville, TX

Posted Aug 06, 2025

This includes managing plan designs, generating quotes, processing orders, conducting measurements, and preparing installation documentation.

Manual Machinist

Company: Flowserve Corporation

Location: Houston, TX

Posted Aug 06, 2025

May also fabricate and modify parts to make or repair machine tools or maintain industrial machines, applying knowledge of mechanics, mathematics, metal…

CDL-A Regional Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: Converse, TX

Posted Aug 06, 2025

Top-of-the-line trucks with automatic transmission pulling 53-ft trailers. Valid CDL-A plus 3+ months of Class A CDL experience required.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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