Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

HVAC I - Anheuser-Busch Houston Brewery

Company: Aramark

Location: Houston, TX

Posted Aug 06, 2025

The HVAC Maintenance Worker is responsible for the operation, repair, maintenance, and installation of heating, ventilation, air conditioning, and refrigeration…

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Entry Level Customer Associate

Company: Confidential

Location: Dallas, TX

Posted Aug 06, 2025

Work with customers to educate them on services we offer, resolve any issues, present products and services available and highlight any upgrades and benefits of…

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Brand Marketing & Sales Associate

Company: The Hireverse

Location: Pflugerville, TX

Posted Aug 06, 2025

Collaborate with field managers, clients, and retailers to exceed KPIs. Background in sales, hospitality, athletics, or customer-facing roles = huge plus.

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Digital Solutions Specialist

Company: Liebherr USA Co.

Location: Houston, TX

Posted Aug 06, 2025

Ability to obtain and maintain a valid driver license and passport. Associate degree in related field with 3 - 5 years of experience or a combination of…

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Commercial Trim Carpenter

Company: Canterbury Construction

Location: Austin, TX

Posted Aug 06, 2025

Valid driver’s license with no restrictions. Location:* Travel required for out-of-state commercial restaurant projects. Installing Hardi board/Nichiha siding.

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Commercial Trim Carpenter

Company: Canterbury Construction

Location: Dallas, TX

Posted Aug 06, 2025

Valid driver’s license with no restrictions. Location:* Travel required for out-of-state commercial restaurant projects. Installing Hardi board/Nichiha siding.

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Vice President of Marketing

Company: UWorld, LLC

Location: Coppell, TX

Posted Aug 06, 2025

Bachelor’s degree in business administration, marketing, communication, or a closely related field (Master’s degree strongly preferred).

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Technology Project Manager

Company: Southwest Airlines

Location: Dallas, TX

Posted Aug 06, 2025

Work closely with accountable Delivery Leaders in the Business and Technology to ensure assigned project delivers on business objectives and value, while…

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Data Analyst, College of Pharmacy, PhARM and TXCORE

Company: University of Texas at Austin

Location: Austin, TX

Posted Aug 06, 2025

Advanced training (MPH, MS, or PhD in epidemiology, biostatistics, health services research, or related field). Repetitive use of a keyboard at a workstation.

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[Hybrid] Data Analyst (15755-2)

Company: JND

Location: Plano, TX

Posted Aug 06, 2025

A Bachelor's Degree in Data Analytics, Finance, Accounting, Economics, or related field. Bachelor's degree Data Analytics, Finance, Accounting, Economics, or a…

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Global Practice Architect, Infrastructure III, Google Cloud

Company: Google

Location: Addison, TX

Posted Aug 06, 2025

You will orchestrate across numerous contributing teams including solutions, services, partners, product engineering, marketing, and GTM stakeholder…

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Global Practice Architect, Infrastructure III, Google Cloud

Company: Google

Location: Austin, TX

Posted Aug 06, 2025

You will orchestrate across numerous contributing teams including solutions, services, partners, product engineering, marketing, and GTM stakeholder…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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