Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Housekeeping Porter

Company: Dallas Country Club

Location: Dallas, TX

Posted Aug 06, 2025

Dallas Country Club is an Equal Opportunity Employer that does not discriminate based on sex (including gender identity, pregnancy, childbirth, or related…

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IT Security Analyst

Company: Benelynk

Location: Houston, TX

Posted Aug 05, 2025

Reviews analyze and make recommendations regarding the design and implementation of the operational risk management framework as applicable and required for…

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Electrician I

Company: MasTec Communications Group

Location: Houston, TX

Posted Aug 06, 2025

Individuals must have a valid driver’s license and driving record meeting the company policy conditions. Must have a valid Apprentice license.

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Marketing Assistant

Company: Allied Stone Inc

Location: Dallas, TX

Posted Aug 06, 2025

You will work closely with the Marketing Coordinator, Sales Managers, and Sales Team to develop and nurture relationships with home builders, designers,…

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Information Security Analyst

Company: TIB, N.A.

Location: Farmers Branch, TX

Posted Aug 06, 2025

Bachelor’s degree in a related field or equivalent work experience. Experience with SIEMs and log analysis and other security tools.

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Sales Associate

Company: Robbins Brothers

Location: Arlington, TX

Posted Aug 06, 2025

Promptly answers telephone calls according to established company guidelines. Communicates promptly with guests through all avenues of communication: in-person,…

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IT Security Analyst

Company: Benelynk

Location: San Antonio, TX

Posted Aug 05, 2025

Reviews analyze and make recommendations regarding the design and implementation of the operational risk management framework as applicable and required for…

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Sr. Customer Service Representative

Company: BRMi

Location: San Antonio, TX

Posted Aug 06, 2025

The Sr. Customer Service Representative (CSR) for the Overseas Military Banking Program (OMBP) will assist customers verbally when accepting phone calls and…

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Truck Driver CDL A Home Daily Part Time

Company: Ryder

Location: Houston, TX

Posted Aug 06, 2025

Ensuring compliance with applicable federal and/or state laws, regulations, and/or agency rules, standards and guidelines. Minimum 21 years of age.

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Sous Chef

Company: Marriott International, Inc

Location: Dallas, TX

Posted Aug 06, 2025

Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Interacts with guests to obtain feedback on product quality…

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Security Officer - Locksmith

Company: Allied Universal

Location: San Antonio, TX

Posted Aug 06, 2025

Create requisitions; maintain responsibility of the equipment, materials, tools, and supplies necessary for proper installation; maintenance and repair of…

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IT Security Analyst

Company: Benelynk

Location: Dallas, TX

Posted Aug 05, 2025

Reviews analyze and make recommendations regarding the design and implementation of the operational risk management framework as applicable and required for…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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