Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Project Manager - Opioid Safety

Company: UT Southwestern

Location: Dallas, TX

Posted Aug 05, 2025

Plan and schedule project timelines and milestones using appropriate tools; track project milestones and deliverables; develop and deliver progress reports,…

Skilled Warehouse Worker - Repair Return

Company: PLA Buyer LLC

Location: San Antonio, TX

Posted Aug 05, 2025

With our expertise and state-of-the-art facilities, we ensure efficient and seamless operations from start to finish. Weekly Pay – Get paid on time, every week.

Senior Data Analyst-IT

Company: U.S. LawShield

Location: Webster, TX

Posted Aug 05, 2025

This role will be pivotal in driving data-informed decisions across the organization by delivering actionable insights, designing scalable reports, and…

Product Marketing Manager

Company: Onward Search

Location: Austin, TX

Posted Aug 05, 2025

You will own the messaging for live shopping experiences, collaborate with product and research teams, lead product launches, and continuously optimize…

O&G Property Accountant

Company: Creative Financial Staffing

Location: Houston, TX

Posted Aug 05, 2025

Bachelor's degree in Accounting or Finance from an accredited university. Solid understanding of oil & gas asset structures and accounting standards.

Hospital Construction Project Manager

Company: UT Southwestern

Location: Dallas, TX

Posted Aug 05, 2025

Responsible for overall project management to include scope definition, budgets, change orders, schedule, contractor GMP's, contract management and quality…

Clinical Documentation Specialist (Remote)

Company: Memorial Hermann Health System

Location: Houston, TX

Posted Aug 05, 2025

Current State of Texas license or temporary/compact license to practice professional nursing. Regular, significant contact with other personnel throughout and…

Sales Associate, Home Health

Company: AccentCare, Inc.

Location: Austin, TX

Posted Aug 05, 2025

Must be a licensed driver with an automobile that is insured and in accordance with state and/or organization requirements and in good working order.

JavaScript Developer

Company: JobTread Software

Location: Dallas, TX

Posted Aug 05, 2025

Bachelor's degree in Computer Science, Software Engineering, or related field. JobTread provides end-to-end construction management software that helps…

Data Analyst II

Company: Lennar

Location: Irving, TX

Posted Aug 05, 2025

Bachelor’s degree in a related field; advanced coursework or certifications preferred. Conduct more complex data analysis and develop insights that support…

Skilled Warehouse Worker - Pallet Dismantler

Company: PLA Buyer LLC

Location: San Antonio, TX

Posted Aug 05, 2025

Escalating technical and process issues to leadership. Previous experience in pallet repair, woodworking, or construction is preferred.

HVAC Journeyman Chiller Mechanic (un)

Company: Johnson Controls

Location: Houston, TX

Posted Aug 05, 2025

You will be required to use cutting-edge software and technology, along with a variety of hand-tools, rigging equipment, following blueprints or engineering…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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