Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Model Home Sales Assistant

Company: JWilliams Staffing

Location: Round Rock, TX

Posted Aug 05, 2025

Note: Real estate license holders must place their license on inactive status while working with JWS. Qualified applicants with criminal histories will be…

Concrete Formwork & Finishing Specialist

Company: Accelera

Location: Cedar Park, TX

Posted Aug 05, 2025

Possession of your own set of essential tools for concrete work. Interpret and apply blueprints and technical drawings to guide formwork and concrete placement.

Construction Project Manager

Company: Thalle Construction Company

Location: Austin, TX

Posted Aug 05, 2025

Professional license, certifications and contractor's licenses preferred. Must be able to talk, listen and speak clearly on telephone.

Client Solution Specialist

Company: The Problem Solvers

Location: San Antonio, TX

Posted Aug 05, 2025

Answering customer inquiries with a friendly and helpful demeanor. Ensuring customer satisfaction by following up on service quality.

Carpenter-Fair Park (Park and Recreation - Non-Civil Service)

Company: City of Dallas, TX

Location: Dallas, TX

Posted Aug 05, 2025

Valid driver's license with good driving record. 2 Participates in various building maintenance activities including repair and replacement of doors, frames and…

Marketing Analyst / Data Analyst

Company: Wingstop

Location: San Antonio, TX

Posted Aug 05, 2025

Bachelor’s degree in Marketing, Business, Statistics, or a related field. Support the evaluation of analytics tools and platforms to enhance marketing (Pizza…

Controller - Construction/Specialty Contractor

Company: The Hiring Method, LLC

Location: Austin, TX

Posted Aug 05, 2025

We are a leading commercial roofing contractor with more than five decades of operational excellence, specializing in large-scale commercial projects across…

Closet Design Consultant

Company: Up Closets of San Antonio

Location: Windcrest, TX

Posted Aug 05, 2025

Valid driver's license and reliable transportation. Provide exceptional customer service and communication throughout the design and installation process.

Assistant Project Manager

Company: CMC Development & Construction

Location: Dallas, TX

Posted Aug 05, 2025

Provide technical support for construction effort including participation in construction planning and design; interpretation of design; application of…

Tempering Oven Operator

Company: Trulite Glass & Aluminum Solutions

Location: Fort Worth, TX

Posted Aug 05, 2025

Three years of previous work experience in a warehouse, manufacturing, production, or glass industry preferred but not necessary.

Senior Manager, Strategic Marketing

Company: Aramark

Location: Dallas, TX

Posted Aug 05, 2025

Focused on enhancing the full workplace experience?from boardroom to break room?you will own the marketing strategy across cafés, markets, and breakrooms.

Electrician-Fair Park (Park and Recreation - Non-Civil Service)

Company: City of Dallas, TX

Location: Dallas, TX

Posted Aug 05, 2025

Valid driver's license with good driving record. Installs, repairs, and maintains the electrical equipment and fixtures of city buildings and facilities (e.g.,…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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