Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Customer Service Assistant (Games)

Company: HB Leisure

Location: San Antonio, TX

Posted Aug 05, 2025

Performs all aspects of game sales including, but not limited to greeting guests, rule explanation, upselling, encouraging the guests while they play, asking…

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Software Engineer II

Company: Bank of America

Location: Addison, TX

Posted Aug 05, 2025

Utilizes multiple architectural components (across data, application, business) in design and development of client requirements.

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Security Guard - Armed Patrol - Multiple Shifts

Company: Allied Universal

Location: San Antonio, TX

Posted Aug 05, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

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Staff Accountant II (Kubota Tractor Corporation)

Company: Kubota Tractor Corp

Location: Grapevine, TX

Posted Aug 05, 2025

MBA or CPA license preferred. Responsible for daily financial transactions, journal entries, account reconciliations, and analyses for one or more Kubota…

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Part Time Security Officer

Company: Landry's Corporate Office

Location: Houston, TX

Posted Aug 05, 2025

Must be able to obtain and maintain a state issued Private Security Officer License upon being hired. Knowledge and understanding of state laws and municipal…

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Pharmacist In Charge

Company: Victory Medical

Location: West Lake Hills, TX

Posted Aug 05, 2025

Active and unrestricted pharmacist license in Texas. Oversee all pharmacy operations, ensuring full compliance with state and federal regulations.

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Custodian

Company: Sheldon Independent School District

Location: Houston, TX

Posted Aug 05, 2025

[State] Motor Vehicle Operator's license or ability to provide own transportation. Uses hand tools of trade and related power equipment, including brooms, mops,…

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Americas Investment and Strategy Summer Analyst

Company: Hines

Location: Houston, TX

Posted Aug 05, 2025

Students from any academic discipline will be considered; however, a strong math and quantitative aptitude is required.

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Senior Accountant (Kubota Tractor Corporation)

Company: Kubota Tractor Corp

Location: Grapevine, TX

Posted Aug 05, 2025

MBA or CPA license preferred. Responsible for daily financial transactions, journal entries, account reconciliations, and analyses for one or more Kubota…

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Preschool Lead Teacher

Company: Primrose School of Shady Hollow

Location: Austin, TX

Posted Aug 05, 2025

Smaller student-teacher ratios than state minimums allowing for more one-on-one time with students when needed, as well as regular planning time for all…

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Marketing and Communications Manager

Company: Children's Rehabilitation Institute TeletonUSA

Location: San Antonio, TX

Posted Aug 05, 2025

Monitors engagement, responds to comments/messages and adjusts social media strategies based on performance metrics. High school diploma or equivalent.

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OpenShift Architect

Company: Laiba Technologies

Location: Dallas, TX

Posted Aug 05, 2025

Skilled to assess the client’s technology architecture, identify gaps and prescribe the right set of tools and technologies cutting various layers of…

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Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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