Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

BUSINESS DEVELOPMENT MANAGER / MARKETER – Disaster Restoration

Company: Restoration Personnel Source

Location: Dallas, TX

Posted Aug 01, 2025

Bachelor’s degree in marketing or related field from an accredited college or university, preferred. Demonstrated ability to think strategically and develop…

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Licensed Wireman or Journeyman Electrician *sign-on bonus*

Company: TriSMART Solar LLC

Location: Houston, TX

Posted Aug 01, 2025

2+ years of field experience (bonus if it’s solar!). Wiring the Future – Install and repair residential electrical systems with precision and pride.

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In-Store Free Sample Associate

Company: CDS (Club Demonstration Services)

Location: Selma, TX

Posted Aug 01, 2025

No prior experience is required as we provide training and team support to help you succeed. Additional hours may be available upon request.

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Client Services Representative

Company: Liberty Software

Location: Grapevine, TX

Posted Aug 01, 2025

Operate as the first point of contact for incoming calls and tickets from pharmacy clients. Escalate calls appropriately to Technical Team or Account Management…

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Special Agent: Mathematics/Data Expertise

Company: Federal Bureau of Investigation

Location: Houston, TX

Posted Aug 01, 2025

Candidates must have a bachelor’s degree or higher (preferably in mathematics or a related field) from a U.S. accredited college or university.

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Special Agent: Mathematics/Data Expertise

Company: Federal Bureau of Investigation

Location: San Antonio, TX

Posted Aug 01, 2025

Candidates must have a bachelor’s degree or higher (preferably in mathematics or a related field) from a U.S. accredited college or university.

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Dyslexia Teacher

Company: GEORGE GERVIN ACADEMY

Location: San Antonio, TX

Posted Aug 01, 2025

Bachelor's degree in Education or related field (required). Provide direct dyslexia intervention services using state-approved, multisensory structured language…

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Special Agent: Mathematics/Data Expertise

Company: Federal Bureau of Investigation

Location: Dallas, TX

Posted Aug 01, 2025

Candidates must have a bachelor’s degree or higher (preferably in mathematics or a related field) from a U.S. accredited college or university.

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Fair Custodian/Janitor

Company: Texas Discovery Gardens

Location: Dallas, TX

Posted Aug 01, 2025

The ideal candidate will be responsible for ensuring the cleanliness and maintenance of our facilities, ensuring a safe and welcoming environment for all users.

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Senior Cybersecurity Vulnerability Management Analyst

Company: ADT

Location: Irving, TX

Posted Aug 01, 2025

5+ years of experience in cybersecurity, IT security, or related technical field. Bachelor’s degree in information technology, cybersecurity, computer science,…

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IT Business Analyst

Company: IDR Inc.

Location: Houston, TX

Posted Aug 01, 2025

A D365 F&O Functional Consultant is a professional who analyzes business requirements, designs and configures solutions within the Microsoft Dynamics 365…

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Special Education Teacher (ALE)

Company: Basis.ed

Location: San Antonio, TX

Posted Aug 01, 2025

Write, develop, and update IEPs, ensuring alignment with student needs, state regulations, and compliance requirements.

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Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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