Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Executive and Marketing Coordinator

Company: Devine Consulting

Location: Sugar Land, TX

Posted Aug 01, 2025

Sales & CRM Management: Track and follow up on sales leads, manage the pipeline and discovery calls using HubSpot, and support client onboarding.

HVAC Installation Technician

Company: Pappas Restaurants

Location: Houston, TX

Posted Aug 01, 2025

Valid driver’s license required with a verifiable driving record. 1 year of HVAC field installation technician and refrigeration required with experience using…

Laborer

Company: Guido Companies Inc

Location: San Antonio, TX

Posted Aug 01, 2025

Must be able to work well in all types of weather including heat, cold, wind, rain, etc. 0-1 years’ experience working commercial construction projects is…

Sr. Solution Architect - Software

Company: Mistras Group Inc. - Services

Location: Houston, TX

Posted Aug 01, 2025

Provide technical expertise in the evaluation, selection, and implementation of next-generation technical initiatives, while also offering guidance as complex…

Security

Company: ISS

Location: Houston, TX

Posted Aug 01, 2025

The Security Guard patrols the grounds, monitors surveillance equipment, and permits associate and visitor entry to the site.

Customer Service Representative II

Company: LivaNova

Location: Houston, TX

Posted Aug 01, 2025

Coordinate inventory movement in the field including trunk stock, consignment and programming inventory to ensure case coverage needs based on sales needs and…

EXECUTIVE CHEF, CORPORATE SR

Company: TouchPoint

Location: Austin, TX

Posted Aug 01, 2025

Complies with all regulatory agency (local, state, federal) as well as department sanitation policies. Holiday Time Off (varies by site/state).

Graphic Designer

Company: Ruby signs

Location: Houston, TX

Posted Aug 01, 2025

You will work closely with marketing and product teams to develop innovative designs that enhance user experience and engagement.

Call Center Rep - Part Time (29 hours)

Company: First Community Credit Union

Location: Houston, TX

Posted Aug 01, 2025

In addition to providing first rate member service, the Call Center Rep is accountable for meeting an established number of daily and monthly calls, as well as…

Journeyman Plumber

Company: Austin's Greatest Plumbing

Location: Cedar Park, TX

Posted Aug 01, 2025

Conduct field service work to troubleshoot plumbing issues at client locations. Utilize hand tools and power tools effectively to complete plumbing tasks.

Journeyman Electrician

Company: Pappas Restaurants

Location: Houston, TX

Posted Aug 01, 2025

Performing proper inspections of electrical systems to prevent future electrical service issues. Will be able to apply NEC Code knowledge for a proper and safe…

Cybersecurity Analyst III

Company: Texas Health and Human Services Commission

Location: Austin, TX

Posted Aug 01, 2025

Employs generally accepted risk analysis and risk management methodologies to administer risk assessments on behalf of their specific governance portfolios and…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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