Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Special Agent: Education/Teaching Expertise

Company: Federal Bureau of Investigation

Location: San Antonio, TX

Posted Aug 01, 2025

Candidates must have a bachelor’s degree or higher (preferably in education or a related field) from a U.S. accredited college or university.

Staff Software Engineer - Amazon Connect

Company: The Hartford

Location: San Antonio, TX

Posted Aug 01, 2025

Bachelor's degree in Computer Science, Information Technology, or a related field. Lead the design and implementation of Amazon Connect solutions.

Special Agent: Education/Teaching Expertise

Company: Federal Bureau of Investigation

Location: Houston, TX

Posted Aug 01, 2025

Candidates must have a bachelor’s degree or higher (preferably in education or a related field) from a U.S. accredited college or university.

Special Agent: Education/Teaching Expertise

Company: Federal Bureau of Investigation

Location: Dallas, TX

Posted Aug 01, 2025

Candidates must have a bachelor’s degree or higher (preferably in education or a related field) from a U.S. accredited college or university.

Housekeeping - 1st Shift

Company: Ace Hardware Corporation

Location: Wilmer, TX

Posted Aug 01, 2025

Paid sick time in accordance with applicable state law. Be a safety champion by promoting a safe and productive workplace through your own actions, including…

Principal Solutions Architect

Company: Verizon

Location: Houston, TX

Posted Aug 01, 2025

Participate in customer meetings and presentations, effectively communicating complex technical concepts to both technical and non-technical audiences.

Security Officer Campus

Company: Allied Universal

Location: Austin, TX

Posted Aug 01, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Staff Accountant

Company: Engineered Air Balance

Location: Richardson, TX

Posted Aug 01, 2025

Bachelor's degree in Accounting or related field preferred. 1-2 years of relevant experience in related field required. Maintain updated W9s for vendors.

Product Analyst, Learning Systems (Open to Multiple Locations)

Company: Insperity Services, L.P.

Location: San Antonio, TX

Posted Aug 01, 2025

Bachelor’s Degree in a related field is preferred. Assists internal content owners in developing communication plans to introduce new or upgraded products to…

Laborer (Construction/Landscaping) - Austin, TX

Company: Valor Environmental, SE, LLC

Location: Austin, TX

Posted Aug 01, 2025

Install and remove Silt Fence on construction sites. Work to make sure client construction sites are clean and presentable. 401k with great company match.

Product Analyst, Learning Systems (Open to Multiple Locations)

Company: Insperity Services, L.P.

Location: Coppell, TX

Posted Aug 01, 2025

Bachelor’s Degree in a related field is preferred. Assists internal content owners in developing communication plans to introduce new or upgraded products to…

Custodian/Janitor

Company: Texas Discovery Gardens

Location: Dallas, TX

Posted Aug 01, 2025

The ideal candidate will be responsible for ensuring the cleanliness and maintenance of our facilities, ensuring a safe and welcoming environment for all users.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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