Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

HVAC Service Technician

Company: Pappas Restaurants

Location: Austin, TX

Posted Aug 01, 2025

You can expect daily travel, in your own company-provided vehicle, to our different restaurants and warehouses. Company provided vehicle and specialized tools.

Unarmed Security Officer

Company: Precision Security, LLC

Location: San Antonio, TX

Posted Aug 01, 2025

Remain in compliance with local, state and federal regulations. Assist staff as needed with visitor escorts, contractor escorts if requested and all pharmacy…

Local CDL A Roll-Off Driver- Austin, TX

Company: Southwaste Disposal LLC

Location: Austin, TX

Posted Aug 01, 2025

The Roll-Off Driver, under the direction of the Water Treatment Plant Manager, will be responsible for driving a truck with a capacity of more than 3 tons, for…

HVAC Start Up Tech

Company: L&S Mechanical

Location: Pflugerville, TX

Posted Aug 01, 2025

Headquartered in Richardson, Texas, L&S Mechanical (“L&S”) is a leading tri-trade provider of turnkey plumbing, HVAC, and electrical installation services in…

Systems and Data Analyst 4

Company: eTeam Inc.

Location: Dallas, TX

Posted Aug 01, 2025

Experience in Master data management and hands-on implementation and support of Materials Master Data. Successful completion of training is a contingency for…

HVAC Service Technician

Company: Pappadeaux Seafood Kitchen

Location: Dallas, TX

Posted Aug 01, 2025

You can expect daily travel, in your own company-provided vehicle, to our different restaurants and warehouses. Company provided vehicle and specialized tools.

FY 25-97 Incident Monitoring Analyst

Company: Texas Facilities Commission

Location: Austin, TX

Posted Aug 01, 2025

Must possess the ability to attest to and maintain the security or integrity of the state’s critical infrastructure requirement to be considered for hire and to…

Journeyman Electrician

Company: Pappas Restaurants

Location: Dallas, TX

Posted Aug 01, 2025

Performing proper inspections of electrical systems to prevent future electrical service issues. Will be able to apply NEC Code knowledge for a proper and safe…

Tax Accountant

Company: AIC Industrial

Location: Austin, TX

Posted Aug 01, 2025

Conduct tax research on federal and state tax changes and implications. Perform G/L analysis and bank reconciliations. 401(k) + employer match.

Service Support Associate

Company: PALFINGER

Location: Dallas, TX

Posted Aug 01, 2025

Answering incoming calls and return missed calls and voicemails in a timely manner. Medical, dental, vision, life, accidental death and dismemberment insurance,…

Laborer

Company: Turner Construction Company

Location: Houston, TX

Posted Aug 01, 2025

Proficient knowledge of materials, methods, and tools involved in construction or repair of buildings or other structures, foundations, and framing.

Janitor

Company: Westlake Royal Building Products

Location: Houston, TX

Posted Aug 01, 2025

Maintaining inventory of cleaning agents and equipment. Proficient knowledge of cleaning equipment and agents. Resilient to cleaning agents and chemicals.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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