Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Culinary Director

Company: Cafe Natalie Catering

Location: Houston, TX

Posted Aug 01, 2025

Demonstrated ability to design cost-effective, scalable, and innovative menus. This leadership role requires not only creative culinary expertise but also…

Security & Smart Home Sales Specialist

Company: Bulldog /ADT Security Services, LLC

Location: Grapevine, TX

Posted Aug 01, 2025

Valid driver’s license, reliable personal transportation & current vehicle insurance-required.*. Valid driver’s license, reliable personal transportation &…

Security & Smart Home Sales Specialist

Company: Bulldog /ADT Security Services, LLC

Location: Irving, TX

Posted Aug 01, 2025

Valid driver’s license, reliable personal transportation & current vehicle insurance-required.*. Valid driver’s license, reliable personal transportation &…

DPS - LS - Cybersecurity Operations Analyst - 0319

Company: TEXAS DEPARTMENT OF PUBLIC SAFETY

Location: Austin, TX

Posted Aug 01, 2025

Graduation from an accredited four-year college or university with a Bachelor’s Degree majoring in Information Technology, Computer Science, Cyber Security, or…

Security & Smart Home Sales Specialist

Company: Bulldog /ADT Security Services, LLC

Location: Garland, TX

Posted Aug 01, 2025

Valid driver’s license, reliable personal transportation & current vehicle insurance-required.*. Valid driver’s license, reliable personal transportation &…

General Medical Surgical/Telemetry RN

Company: Baylor St Luke's Medical Center

Location: Houston, TX

Posted Aug 01, 2025

Active Registered Nurse license in good standing with the Texas Board of Nursing. With the staff nurse's professional practice, you are responsible for…

Experienced Commercial HVACR Service Technicians

Company: Cool Air Houston

Location: San Antonio, TX

Posted Aug 01, 2025

Diagnose and repair of electronic, mechanical and electrical components of these systems. Maintain proper stock, parts, tools, and safety equipment in the…

Security & Smart Home Sales Specialist

Company: Bulldog /ADT Security Services, LLC

Location: Spring, TX

Posted Aug 01, 2025

Valid driver’s license, reliable personal transportation & current vehicle insurance-required.*. Valid driver’s license, reliable personal transportation &…

Security & Smart Home Sales Specialist

Company: Bulldog /ADT Security Services, LLC

Location: Pasadena, TX

Posted Aug 01, 2025

Valid driver’s license, reliable personal transportation & current vehicle insurance-required.*. Valid driver’s license, reliable personal transportation &…

Security & Smart Home Sales Specialist

Company: Bulldog /ADT Security Services, LLC

Location: Plano, TX

Posted Aug 01, 2025

Valid driver’s license, reliable personal transportation & current vehicle insurance-required.*. Valid driver’s license, reliable personal transportation &…

Welder

Company: Truck and Trailer Storage

Location: San Antonio, TX

Posted Aug 01, 2025

Candidates must be comfortable working independently or with limited supervision and be resourceful enough to solve complex fabrication problems in the field or…

General Medical Surgical/Telemetry RN

Company: Baylor St Luke's Medical Center

Location: Houston, TX

Posted Aug 01, 2025

Active Registered Nurse license in good standing with the Texas Board of Nursing. With the staff nurse's professional practice, you are responsible for…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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