Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Regional Controller

Company: Maxim Crane Works LP

Location: Houston, TX

Posted Jul 30, 2025

Develops variance analysis to explain monthly performance drivers. This role is crucial in actively developing, supporting, and executing a financial strategy…

Technical Business Analyst

Company: Bridgewater Consulting Group

Location: San Antonio, TX

Posted Jul 30, 2025

Strong Understanding of Utility domain experience or similar field. Any one certification in Project Management methodologies. Job Types: Full-time, Contract.

Principal Engineer, AI Infrastructure

Company: DigitalOcean

Location: Austin, TX

Posted Jul 30, 2025

Help design and implement further self-service capabilities for our customers by providing reliable and predictable API capabilities for upstack service teams.

Graphic Designer

Company: Max Digital Printing

Location: Houston, TX

Posted Jul 30, 2025

Collaborate with the marketing team to design engaging content for social media, websites, and print advertising. Expected hours: 40 per week.

Manager, Community Engagement & Experiential Marketing

Company: T-Mobile USA, Inc.

Location: San Antonio, TX

Posted Jul 30, 2025

Designing and executing high-impact community events and experiential marketing campaigns, experiential marketing, community engagement, or field marketing—…

CNC Machinist

Company: SURESTAFF LLC

Location: Carrollton, TX

Posted Jul 30, 2025

Surestaff also follows all applicable state and local laws regarding sick time, paid time off, and retirement savings programs.

Controller

Company: VIP Staffing

Location: San Antonio, TX

Posted Jul 30, 2025

Serve as bank liaison and be responsible for cash management (e.g., anticipating cash needs and transferring funds to ensure sufficient cash available at all…

Field Maintenance Worker - Public Works Service Centers

Company: Bexar County

Location: San Antonio, TX

Posted Jul 30, 2025

Performs manual labor at construction sites Assists maintenance crew in the construction of roads Performs repair patching of roadways and concrete Performs…

0000005949.LEAD PLUMBER.FACILITIES

Company: Dallas County

Location: Dallas, TX

Posted Jul 30, 2025

Must possess a valid Texas Drivers License and good driving record. Acts as a lead to plumbers and other personnel, providing training, technical expertise and…

Solution Specialist / Graphic Designer

Company: Xait

Location: Houston, TX

Posted Jul 30, 2025

Communication & Training: Excellent communication skills to effectively translate complex technical information for both technical and non-technical audiences,…

Data Analyst

Company: Zynga

Location: Austin, TX

Posted Jul 30, 2025

Use our modern tech stack, Redshift, Databricks and PySpark, DBT, Airflow, and Tableau to develop innovative tools. Build and maintain centralized data assets.

Jewelry Sales Consultant (Part Time)

Company: Brilliant Earth

Location: Houston, TX

Posted Jul 30, 2025

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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