Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Associate Software Engineer

Company: Southwest Airlines

Location: Dallas, TX

Posted Jul 30, 2025

In this role, you’ll design, develop, test, and implement functionally sound, technically robust, and well-integrated software solutions that align with…

Sector Marketing Manager

Company: Henderson Engineers

Location: Houston, TX

Posted Jul 30, 2025

Bachelor’s degree in marketing, journalism, communications, business or related field required. Industry experience in architecture, engineering, or…

Registered Nurse - Home Health

Company: SIGNATURE Health Services

Location: Pasadena, TX

Posted Jul 30, 2025

Valid Texas driver license and valid auto insurance that means the State of Texas requirements. We pay mileage reimbursement, array of benefits and a *sign-on…

Security Officer FT Days - Deer Park Emergency Care Center

Company: Houston Methodist Clear Lake Hospital

Location: Nassau Bay, TX

Posted Jul 30, 2025

Security Officer state license: Security Officer Non-Commissioned, submission of application within 14 days of hire date, and obtained within one year of…

ARRIBA ABAJO | CULINARY SUPERVISOR

Company: Thompson Austin - 5th and Brazos

Location: Austin, TX

Posted Jul 30, 2025

This position is responsible for producing a consistent, quality product that meets and exceeds the guests’ needs in a timely manner.

Marketing Assistant

Company: BrandNest

Location: San Antonio, TX

Posted Jul 30, 2025

This entry-level role is ideal for someone who enjoys working with people, organizing promotional efforts, and supporting the sales team with hands-on…

Senior Email Marketing Manager

Company: Texas Capital Bank

Location: Austin, TX

Posted Jul 30, 2025

Ability to work at an abstract level and continuously pivot to arrive at the highest impact answer for the customer. BBA in business or related field required.

Senior Account Manager, Insurance

Company: GuideStone

Location: Dallas, TX

Posted Jul 30, 2025

Proven ability to develop and execute strategic marketing plans. You’ll develop and execute marketing plans, deliver consultative insurance solutions, and serve…

Journeyman Electrician

Company: Base Power Company

Location: Dallas, TX

Posted Jul 30, 2025

Base is looking for a Journeyman Electrician to diagnose and repair field issues, rework installs to pass inspections, train new install crews, and inspect…

(Contract / Freelance) Graphic Designer for PR Agency

Company: The Blue Wing Agency

Location: San Antonio, TX

Posted Jul 30, 2025

Collaborate with account leads and writers to interpret creative briefs and deliver high-quality design assets. Batchelor’s degree in graphic design preferred.

Unarmed Security Patrol Officer, FT/PT, $16/Hr, Dallas, Tx 75231

Company: Enforce Security

Location: Dallas, TX

Posted Jul 30, 2025

Request emergency personnel for high risk situations. Report any facility issues such as fire hazards and leaking water pipes.

General Worker / Security Guard

Company: Gangnam Spa

Location: Houston, TX

Posted Jul 30, 2025

Monitor and authorize entrance and departure of employees, visitors, and other persons to maintain security of the premises. Job Types: Full-time, Contract.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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