Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Chef de Partie

Company: Scratch Restaurants Group

Location: Austin, TX

Posted Jul 30, 2025

Full and active participation in daily service in proper uniform. Responsible for or assisting in all daily operations of the kitchen, including but not limited…

IT Project Manager(W2 Only)

Company: CO

Location: Coppell, TX

Posted Jul 30, 2025

Bachelor’s degree in Business Administration, Information Systems, Business Management, or a related field, or equivalent practical experience.

Aviation Security Agent (Part Time) (SAT Airport)

Company: Master Lightning Security Solutions

Location: San Antonio, TX

Posted Jul 30, 2025

\*Must have and maintain a valid motor vehicle operator's license if required. Maintains a positive, professional environment in full compliance with applicable…

Entry Level Accounting Manager

Company: Crest Commercial Real Estate

Location: Dallas, TX

Posted Jul 30, 2025

Bachelor's degree in Accounting, Finance, or related field (required). Maintain *accurate records* of income, deposits, and invoices.

Solutions Engineer, Software

Company: Liberty Mutual

Location: Plano, TX

Posted Jul 30, 2025

Systems-Level Engineer: You work closely with business partners to develop technical requirements and design robust, flexible product and system architectures.

Customer Service Representative

Company: BrandNest

Location: San Antonio, TX

Posted Jul 30, 2025

In this role, you will be responsible for providing direct support to clients and customers by answering questions, resolving issues, and ensuring a smooth…

HVAC Service Controls Technician - Carrollton TX

Company: Trane Technologies

Location: Carrollton, TX

Posted Jul 30, 2025

Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to:

Clinical Pharmacist

Company: Option Care Health

Location: Irving, TX

Posted Jul 30, 2025

Complies with state/federal laws and USP standards, including Drug Enforcement Administration (DEA) controlled substance regulations set forth by the state and…

RN III - Pediatrics Gastrointestinal (TMC)

Company: UTHealth Houston

Location: Houston, TX

Posted Jul 30, 2025

Assures compliance with quality standards, and regulatory and accrediting agency specifications to meet federal, state and local standards.

FIFA World Cup Content Creator

Company: FIFA World Cup Houston

Location: Houston, TX

Posted Jul 30, 2025

Collaborate on weekly content calls and cross-department brainstorming sessions. BA in digital media, marketing, or a similar relevant field preferred.

CDL A Local Delivery Truck Driver

Company: Sysco

Location: Austin, TX

Posted Jul 30, 2025

License to drive - valid Class A Commercial Driver License (CDL) with a clean driving record. Our truck drivers build relationships with each customer using…

Provider Relations Administrator

Company: Texas Legal

Location: Austin, TX

Posted Jul 30, 2025

Professionally correspond with law offices to educate and answer questions, request documents, and to establish working relationships with attorneys and their…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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