Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Software Developer

Company: Axpo Group

Location: Houston, TX

Posted Jul 30, 2025

Support and develop market data analytics, monitoring tools, and deal life-cycling processes. University degree in Computer Science, Computer Engineering, or a…

Install Tech - Water Filtration Plumbing ( DALLAS )

Company: PurAgain Water

Location: Dallas, TX

Posted Jul 30, 2025

Own a reliable truck or van and have tools for the job. Perform professional installation of water filtration systems in customer homes.

Customer Service Representative

Company: Horace Mann

Location: Addison, TX

Posted Jul 30, 2025

The Customer Service Representative is responsible for answering incoming customer calls, while delivering Distinctive customer service to our educators.

Service Electrician

Company: Solis Lighting and Electrical, Inc.

Location: Houston, TX

Posted Jul 30, 2025

Clean driving record and current driver’s license. At least 1 year of electrical experience as a licensed Journeyman. High School Diploma or equivalent.

Residential Custom Construction Project Manager

Company: Axiom Builders

Location: Richardson, TX

Posted Jul 30, 2025

By seeing things from their perspective, we develop a deep understanding of their needs, concerns, and aspirations.

Sign Maker - Graphic Designer

Company: Priority Signs and Graphics

Location: Southlake, TX

Posted Jul 30, 2025

Our services include sign permits, design, fabrication, repair, and installation. Strong computer skills and excellent design creativity.

Jr. Data Scientist - Austin, Jr. Developer Program

Company: Amazon.com

Location: Austin, TX

Posted Jul 30, 2025

Effectively articulate technical challenges and solutions. Jrs. who participate in the Jr. Developer Program routinely acknowledge the valuable learning…

Day Porter

Company: Community Family Centers

Location: Houston, TX

Posted Jul 30, 2025

Provide polite and professional assistance to staff, clients, and guests. The Day Porter/Building Maintenance staff member plays a vital role in ensuring a…

Director of Palliative Care - RN

Company: Empatia

Location: Pasadena, TX

Posted Jul 30, 2025

Bachelor’s Degree in Business Administration or related field; or equivalent experience and knowledge in Health Care Operations required.

Marketing Specialist

Company: Newmark

Location: Austin, TX

Posted Jul 30, 2025

Stays in front of design and marketing trends to help generate brand awareness and ahead of competitors. Coordinates with third-party vendors for photography,…

THC Accounts Payable Specialist (Accountant IV) 25-79

Company: TEXAS HISTORICAL COMMISSION

Location: Austin, TX

Posted Jul 30, 2025

Valid Texas driver’s license, acceptable driving record, and ability to drive a state vehicle; and. Must have or obtain a valid Driver’s License and Defensive…

Data Analyst

Company: ARM Energy

Location: Houston, TX

Posted Jul 30, 2025

Bachelor’s degree in Data Science, Computer Science, Finance, or a related field. Design, develop, and maintain SQL queries, tables, and views to support…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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