Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

HVAC Refrigeration Service Technician

Company: Nextech

Location: San Antonio, TX

Posted Jul 30, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

Graphic Designer

Company: Tribu Creative

Location: San Antonio, TX

Posted Jul 30, 2025

Bachelor's degree in graphic design or a related field. Design and develop visual concepts that communicate our partners’ messages across a variety of media…

Brookfield Retail Security

Company: Marksman Security

Location: Houston, TX

Posted Jul 30, 2025

State training and licensing required for qualified candidates. The ideal candidate will have previous experience in security or customer service fields.

Linux Data Analyst - Bash/Python (Contract)

Company: TKC Holdings

Location: San Antonio, TX

Posted Jul 30, 2025

Place and take partner/support calls and meetings. Perform root cause analysis of data quality issues and implement corrective actions.

Courtesy Patrol

Company: Willow Bridge Property Company

Location: San Antonio, TX

Posted Jul 30, 2025

A valid driver's license and current automobile insurance is also required. Must be a licensed law enforcement officer or licensed in a related field of law…

HVAC Refrigeration Service Technician

Company: Nextech

Location: San Antonio, TX

Posted Jul 30, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

Custodial Specialist

Company: H-E-B

Location: San Antonio, TX

Posted Jul 30, 2025

Cleans offices, restrooms, lobbies, break rooms, recreational facilities, and conference rooms; dusts furniture and fixtures as needed.

Software Engineer I (Onsite)

Company: Collins Aerospace

Location: Richardson, TX

Posted Jul 30, 2025

You will participate in the design of the capabilities producing UML and SysML diagrams. Knowledge in UML, SysML, MBSE and CAMEO Modeling tools.

Shipping Lift Operator

Company: H-E-B

Location: San Antonio, TX

Posted Jul 30, 2025

Proactively assists other Partners through their own actions, such as sharing information about technical matters, facility-specific knowledge, processes, and…

Sous Chef for Commercial Kitchen

Company: EatFlavorly LLC

Location: Houston, TX

Posted Jul 30, 2025

Culinary degree or equivalent certification preferred. Collaborate with the Head Chef and other team members to develop and test new menu items.

Software Engineer / Embedded, Grand Prairie, TX

Company: Lockheed Martin

Location: Grand Prairie, TX

Posted Jul 30, 2025

BS in Computer Engineering, Computer Science, or Electrical Engineering or related field. Apply knowledge of computer hardware and software, subject matter to…

TPR Senior Accountant (Remote based in US)

Company: Tenet Practice Resources

Location: Dallas, TX

Posted Jul 30, 2025

3-5 years in the Finance, Accounting or Audit field required. Tenet Healthcare complies with federal, state, and/or local laws regarding mandatory vaccination…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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