Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Clinical Services Representative

Company: CVS Health

Location: Austin, TX

Posted Jul 30, 2025

The Representative I, Clinical Services takes in-bound calls from providers, pharmacies, and members etc, providing professional and courteous phone assistance…

Security - Night

Company: White Lodging - JW Marriott Austin

Location: Austin, TX

Posted Jul 30, 2025

The Security Officer will be responsible for promoting a safe environment for guests and associates of the hotel, assisting in maintaining order, enforcing…

Supplemental Registered Nurse- Ben Taub Hospital

Company: Harris Health System

Location: Houston, TX

Posted Jul 30, 2025

Diploma in Nursing; Graduate from an accredited school of Nursing. The practice patterns of competent generalists are characterized by the application of…

Executive Chef- LBJ Hospital

Company: Harris Health System

Location: Houston, TX

Posted Jul 30, 2025

Degrees: Bachelors Degree in Hospitality management, Food Service Management or related field, or Associate Degree in Culinary Arts from an accredited program…

STAFF ANALYST (VISUAL DESIGNER)

Company: HOUSTON AIRPORT SYSTEM

Location: Houston, TX

Posted Jul 30, 2025

PREFERENCESThe successful candidate will possess the following skills: • Bilingual skills preferred; • Excellent written communication and visual storytelling;…

Corporate Security Analyst

Company: Miro

Location: Austin, TX

Posted Jul 30, 2025

The team leverages innovative technology and industry leading practices to strategize, design, and implement policies and procedures that achieve the highest…

SEMI-SKILLED LABORER

Company: HOUSTON AIRPORT SYSTEM

Location: Houston, TX

Posted Jul 30, 2025

LICENSE REQUIREMENTS Must have a valid Texas Class C driver's license and comply with the City of Houston's policy on driving.

Financial Analyst IV - Financial Reporting & Operations (CAP-COS)

Company: HOUSTON AIRPORT SYSTEM

Location: Houston, TX

Posted Jul 30, 2025

EXPERIENCE REQUIREMENTS Six years of professional experience in finance, economics, budget analysis or a closely related field are required.

Wellness Coordinator

Company: Optum

Location: Dallas, TX

Posted Jul 30, 2025

Process incoming and outgoing referrals, and prior authorizations, including intake, notification, and census roles. 2+ years of customer service experience.

Commercial Electrical Apprentice - Helper (San Antonio, TX)

Company: IES Commercial, Inc. – DBA IES Electrical

Location: San Antonio, TX

Posted Jul 30, 2025

Works from all type of ladders. Assists commercial Electricians by performing various tasks and material handling. Minimum 2 years experience required.

Director - Inpatient Pharmacy-LBJ

Company: Harris Health System

Location: Houston, TX

Posted Jul 30, 2025

JOB SUMMARY: To conduct or provide assistance in matters of financial activities such as benchmarking and productivity of departments throughout the District,…

Customer Operations Manager

Company: Expedia Group

Location: Austin, TX

Posted Jul 30, 2025

Strong project management skills with demonstrated critical project deployed, driving to results. Oversee staffing projections and highlight any risks with…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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