Strong Customer Service Skills Jobs in Austin, TX

124,722 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Warehouse Custodian

Company: Texas Slots & Gaming

Location: Carrollton, TX

Posted Jul 27, 2025

This role ensures that all areas of the warehouse, including storage areas, offices, restrooms, and break rooms, are kept in optimal condition to support…

Lead Cyber Security Architect

Company: Sysco

Location: Houston, TX

Posted Jul 28, 2025

The Lead Cybersecurity Architect will be responsible for spearheading the design, implementation, and evolution of secure architectures that protect Sysco’s…

Electrician & Maintenance Technician (Night Shift)

Company: NOV

Location: San Antonio, TX

Posted Jul 27, 2025

Electrical license, electrical controls experience and/or certification. This role will also assist with operational activities that support the manufacturing…

Engineering Project Manager (Enterprise Content Management Analyst), IS&T Enterprise Systems

Company: Apple

Location: Austin, TX

Posted Jul 27, 2025

Writing functional specifications and working with technical teams on the development and functional acceptance testing Presenting the solution for design…

EVS Aide

Company: Medical City Dallas

Location: Dallas, TX

Posted Jul 27, 2025

Education assistance (tuition, student loan, certification support, dependent scholarships). Our providers have access to state-of-the-art technology and are…

Pharmacist

Company: St. David's North Austin Medical Center

Location: Austin, TX

Posted Jul 27, 2025

Current Pharmacist license with Texas State Board of Pharmacy (TSBP). Education assistance (tuition, student loan, certification support, dependent scholarships…

Security/Doorman

Company: Bombay Bicycle Club

Location: San Antonio, TX

Posted Jul 27, 2025

Refuse entry to anyone who may be intoxicated. Check ID's to ensure that each patron is old enough to legally enter the bar by checking each guest's…

JSC Construction Pipefitter Welder

Company: Amentum

Location: Houston, TX

Posted Jul 27, 2025

Must have, and maintain, a valid Texas driver's license. Must be able to provide a certified Birth Certificate (with state seal), Passport, or INS Citizenship…

RN, Registered Nurse - Labor and Delivery

Company: Christus Health

Location: San Antonio, TX

Posted Jul 28, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

Related Pages