Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Outcomes Analyst III

Company: Concentra

Location: Addison, TX

Posted Jul 27, 2025

Bachelor’s Degree in Analytical Science, Math, Computer Sciences, Economics, or related field from an accredited college/university.

Handyman/Carpenter

Company: Mr. Handyman of South Austin & North San Antonio

Location: Austin, TX

Posted Jul 26, 2025

Valid driver’s license with a clean driving record. Your own iPad and technology support for using our state-of-the-art internal system, Service Titan.

Armed Security Officer - Flexible

Company: Allied Universal

Location: San Antonio, TX

Posted Jul 27, 2025

Valid driver's license if driving a company or customer-owned vehicle. Sound alarms or calls police or fire department in case of fire or presence of…

BI Developer/Reporting Analyst

Company: Piper Companies

Location: San Antonio, TX

Posted Jul 26, 2025

Partner with collections, credit risk, and operations teams to evaluate and enhance strategies, ensuring alignment with business goals.

Special Ed. Teacher *Up to $50/hr

Company: Connected Health Care, LLC

Location: Cypress, TX

Posted Jul 27, 2025

Valid state certification in Special Education is required. Bachelor’s or Master’s degree in Special Education or a related field.

Senior Facilities Project Manager

Company: MD Anderson

Location: Houston, TX

Posted Jul 26, 2025

Required: Bachelor's degree in Construction Management, Construction Science or other construction related Architectural Engineering field or related discipline…

Armed Security Officer - Multiple Sites

Company: Allied Universal

Location: San Antonio, TX

Posted Jul 27, 2025

Valid driver's license if driving a company or customer-owned vehicle. Sound alarms or calls police or fire department in case of fire or presence of…

RN, Registered Nurse - Surgical Care Unit 11th Floor

Company: Christus Health

Location: San Antonio, TX

Posted Jul 27, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

Business Intelligence Reporting Analyst

Company: Piper Companies

Location: San Antonio, TX

Posted Jul 26, 2025

Collaborate with collections, credit risk, and operations teams to develop and evaluate strategies aimed at improving debt recovery. Salary: $80,000 – $100,000.

Security Officer Full Time Days SLB

Company: Saint Luke's Hospital

Location: San Antonio, TX

Posted Jul 27, 2025

Must maintain a valid state driver’s license. REQUIRED CERTIFICATIONS/LICENSURE: Requires the ability to obtain, and maintain, appropriate state license/…

Staff Accountant - Starting September 2025

Company: StyleAccess, LLC

Location: Carrollton, TX

Posted Jul 26, 2025

Bachelor’s degree in Accounting, Finance, or a related field is preferred. The ideal candidate will have a strong background in corporate finance and financial…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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