Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Custodian Services Supervisor (AM & PM Shifts)

Company: Travis County

Location: Austin, TX

Posted Jul 26, 2025

Inspects assigned facilities for cleanliness, identifies maintenance requirements and develops appropriate training for assigned crew leaders and custodians.

Software Engineer Data

Company: Charles Schwab

Location: Austin, TX

Posted Jul 26, 2025

Working with technical directors, Data Modelers and cross-functional teams to ensure an accurate and efficient implementation of requirements and following…

HVAC Technician - Kirby, TX

Company: Will Fix It Plumbing, Heating, Cooling, Electrical

Location: Kirby, TX

Posted Jul 26, 2025

Valid driver’s license & clean driving record. Troubleshoot, service, and repair residential HVAC systems with the support of full training, professional tools,…

RN Labor and Delivery FT Nights

Company: Baylor Scott & White Health

Location: Dallas, TX

Posted Jul 26, 2025

Competitive pay including an RN Bonus Program rewarding nurses for providing exceptional care and improving patient outcomes.

Maintenance Plumber- Hilton Anatole

Company: Hilton

Location: Dallas, TX

Posted Jul 26, 2025

Responds to guest calls, resolves guest complaints and responds to emergency situations. Installs, maintains and repairs facility plumbing systems, fixtures and…

Registered Nurse | Pre-Admission Testing

Company: North Central Surgery Center (10826)

Location: Dallas, TX

Posted Jul 26, 2025

Registered Nurse (RN) or Graduate Nurse (GN) license required. The Pre Admissions Nurse is responsible for the teamwork and coordination of nursing care to…

Custodian Lead (PM Floor Technician Lead)

Company: Travis County

Location: Austin, TX

Posted Jul 26, 2025

Cleans walls, windows, light fixtures and air supply/return registers. Travis County’s Facilities Management Department has great jobs that serve dozens of…

Business Analyst I

Company: Travis County

Location: Austin, TX

Posted Jul 26, 2025

Uses reporting tools to develop simple to moderately complex reports and dashboards using Microsoft's Power BI which are needed for department business…

Project Manager, Janitorial Services

Company: ABM Industries

Location: Houston, TX

Posted Jul 26, 2025

From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging…

Maintenance Electrician - Hilton Anatole

Company: Hilton

Location: Dallas, TX

Posted Jul 26, 2025

Responds to guest calls, resolves guest complaints and responds to emergency situations. Performs preventive maintenance and tests all electrical systems, sub-…

Carpenter

Company: HCA Houston Healthcare Northwest

Location: Houston, TX

Posted Jul 26, 2025

Ability to assist Director and/or Supervisor in evaluating special projects, and general contractors to insure workmanship meet or exceed state, JC, and other…

Pharmaceutical Sales Associate - San Antonio, TX

Company: IQVIA

Location: San Antonio, TX

Posted Jul 26, 2025

The Pharmaceutical Sales & Service Associate will be responsible for achieving established service/sales objectives by conducting primarily live (and some…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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