Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Regional Controller - Compressor Service NAM

Company: HOERBIGER

Location: Houston, TX

Posted Jul 26, 2025

Bachelor’s degree in accounting, finance, or related field, with a minimum of 10 years of relevant experience. Create financial models for new ventures.

HVAC Technician

Company: ARS-Rescue Rooter

Location: Austin, TX

Posted Jul 26, 2025

Valid driver’s license & clean driving record. Troubleshoot, service, and repair residential HVAC systems with the support of full training, professional tools,…

Unarmed Security Guard

Company: National Special Force

Location: Austin, TX

Posted Jul 26, 2025

Conduct regular inspections of buildings, grounds, and facilities to ensure safety compliance. NSF is currently looking for an unarmed officer for a residential…

Director, Content Marketing

Company: WP Engine

Location: Austin, TX

Posted Jul 26, 2025

Bachelor's degree in Marketing, Communications, or a related field; You’ll work closely with segment marketing owners and other stakeholders to develop…

Security Officer

Company: Switch

Location: Austin, TX

Posted Jul 26, 2025

Surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. In this role you will be expected to preserve order, protect…

HR Data Entry Analyst

Company: CBRE

Location: Richardson, TX

Posted Jul 26, 2025

Resources, Business Administration, or a related field is preferred. If you require assistance due to a disability in the application or recruitment process,…

Product Formulation Chemist – HVAC, Plumbing, Firestop

Company: Rectorseal

Location: Houston, TX

Posted Jul 26, 2025

Education: Bachelor’s in Chemistry, Chemical Engineering, or related field. You’ll be responsible for developing and testing new products—such as caulks,…

Licensed Journeyman Plumber

Company: ITG

Location: Austin, TX

Posted Jul 26, 2025

Valid commercial driving license preferred for transporting tools and materials to job sites. Experience in field service roles that require adaptability and…

Senior Data Analytics Analyst

Company: Targa Resources

Location: Houston, TX

Posted Jul 26, 2025

Define and document functional and non-functional requirements for new reports, dashboards, data models, and analytical tools, including requirements for AI/ML…

Registered Nurse-Intermediate (Center for Brain Health)

Company: UT Health Science Center at San Antonio

Location: San Antonio, TX

Posted Jul 26, 2025

Triages patient calls and works closely with call center team members. Triages patient calls and works closely with call center team members.

RTL Feasibility Engineer, AI/ML Processors

Company: Qualcomm

Location: Austin, TX

Posted Jul 26, 2025

Use system tools such as digital design simulator, design synthesis engine, power estimation engine, etc. Perform logic synthesis, early static timing analysis…

Handyman: Drywall/Carpenter

Company: Mr. Handyman

Location: Austin, TX

Posted Jul 26, 2025

Valid driver’s license with a clean driving record. Your own iPad and technology support for using our state-of-the-art internal system, ServiceTitan.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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