Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Project Specialist - Public Programming, Center for Performing Arts Medicine

Company: Houston Methodist

Location: Houston, TX

Posted Jul 25, 2025

This position works under the guidance and direction of management and is accountable for high-level clerical support functions, project work and compliance…

Security Officer

Company: Prairie Farms Dairy, Inc.

Location: Dallas, TX

Posted Jul 25, 2025

Must maintain valid commission certification or be able to obtain a valid commission. Supports the relationship between Hiland and its constituent population by…

Residential Service Plumber

Company: Team Enoch

Location: San Antonio, TX

Posted Jul 25, 2025

Strong mechanical knowledge with the ability to operate various plumbing tools and equipment. The ideal candidate will have a strong plumbing and construction…

MARKETING MANAGER

Company: Klass Time LTD

Location: Houston, TX

Posted Jul 25, 2025

Collaborate with internal and external creative teams to develop compelling campaigns across digital, social, retail, and traditional media.

Senior Staff Pharmacist - PRN

Company: Houston Methodist Willowbrook Hospital

Location: Houston, TX

Posted Jul 25, 2025

PHRM - Pharmacist - State Licensure - Texas Pharmacist license or eligible for Texas Pharmacist license within 90 days AND.

HRIS Analyst | Success Factors | Bilingual: ENG/SPA | Up to $89k (BOE)

Company: Mission Foods

Location: Irving, TX

Posted Jul 25, 2025

Bachelor’s degree in human resources, Business or Computer Science related technical field, plus 3 years of experience in HRIS.

Senior Analyst, Digital Transformation

Company: ClubCorp Financial Mngt Co

Location: Irving, TX

Posted Jul 25, 2025

Bachelor’s degree in accounting, finance, financial administration, Information Systems, data analytics or related field. 3-5 years relevant experience.

SOUS CHEF - AMEX Centurion Lounge, DFW

Company: Flik Hospitality Group

Location: Dallas, TX

Posted Jul 25, 2025

Must have either a valid US Passport or a valid Driver's License / State Identification Card with Real ID. Holiday Time Off (varies by site/state).

Pipefitter/Welder - Mechanical

Company: Scg Mechanical Lp

Location: Selma, TX

Posted Jul 25, 2025

Understand installation of piping systems according to the contract drawings, shop drawings, and details. Assemble and install hangers, pipes, and fittings…

Housekeeper

Company: University of Texas Golf Club

Location: Austin, TX

Posted Jul 25, 2025

This position involves ensuring that all areas, including locker rooms, lounges, dining areas, and restrooms, are kept clean and presentable for members and…

Experienced Registered Nurse (RN) - Hiring Event

Company: HCA Houston Healthcare Northwest

Location: Houston, TX

Posted Jul 25, 2025

You will provide professional nursing care exercising independent judgment in utilizing the nursing process to assess, plan, implement, and evaluate.

AT&T Sales Associate

Company: Confidential

Location: Houston, TX

Posted Jul 25, 2025

Engage with customers in-person to educate, build rapport, and provide personalized sales solutions as an AT&T Sales Associate.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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