Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Junior Business Analyst

Company: Maldonado Nursery And Landscaping Inc

Location: San Antonio, TX

Posted Jul 25, 2025

Internships in landscape services, construction, or field service industries are a plus. Identify inefficiencies and assist in the development and rollout of…

AT&T Customer Sales Associate

Company: Five9 Solutions Inc.

Location: Houston, TX

Posted Jul 25, 2025

Supportive & Engaging Team Environment: Participate in company-sponsored social events, networking opportunities, and optional travel experiences.

Controller

Company: Confidential

Location: Crandall, TX

Posted Jul 25, 2025

Collaborate with management to develop financial strategies and improve financial performance. Utilize double entry bookkeeping methods to maintain accurate…

Traveling Culinary Assistant Project Manager

Company: swipejobs Staffing

Location: Cypress, TX

Posted Jul 25, 2025

?? Must have a valid driver's license. Manages guest space ensuring cleanliness of kitchen, food stations, ??????????tables, etc. ?? Must be over 21 years old.

Day Porter

Company: PJS of Texas, Inc

Location: Austin, TX

Posted Jul 25, 2025

Service kitchen, cafeteria, and/or break rooms (particularly before and after busy times). They will also ensure the building is safe for all occupants if any…

Senior Software Engineer: C#, .Net, Angular (9 and 15), git, SQL Server, MySQL, web API design

Company: Thales

Location: Austin, TX

Posted Jul 25, 2025

Bachelor's Degree in a technical field (or foreign equivalent) or equivalent experience. Collaborate with cross-functional teams to design, document, develop,…

Drywall Framer

Company: Swinerton

Location: Austin, TX

Posted Jul 25, 2025

Install horizontal and vertical metal or wooden studs for attachment of wallboard on interior walls, using hand tools. Build and install box headers.

SOS Customer Service Rep IV (JP25-062)

Company: SECRETARY OF STATE

Location: Austin, TX

Posted Jul 25, 2025

Ability to answer a high volume of telephone calls and respond to numerous email inquiries. Skill in using professional telephone etiquette.

AUTOMOTIVE SALES PROFESSIONAL

Company: Roger Beasley Mazda Central

Location: Austin, TX

Posted Jul 25, 2025

Must pass pre-employment screening to include: background checks, MVR (clean driving record) with valid driver’s license and drug testing in order to qualify…

Sr. Android Developer

Company: Resolve Tech Solutions Inc.

Location: Irving, TX

Posted Jul 25, 2025

Familiarity with code versioning tools - Git (Gitlab). Experience with Agile tools that support tracking iterative development. Job Types: Full-time, Contract.

Service Manager

Company: Confidential

Location: San Antonio, TX

Posted Jul 25, 2025

Provide phone-based support to field technicians in need of job-specific guidance. High comfort level with technology and field management platforms.

Controller

Company: Frymire Home Services

Location: Dallas, TX

Posted Jul 25, 2025

Foster relationships with employees across office and field locations. Manage cash and treasury operations, including cash flow forecasting.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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