Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Commercial HVAC Refrigeration Technician

Company: CognITek Group

Location: San Antonio, TX

Posted Jul 25, 2025

Valid driver’s license with good driving history. Maintain the proper mechanical ability needed to safely address work orders based on technician trade…

Crew Member - Pizza Hut DFW AIRPORT - Terminal C Gate 22

Company: Pizza Hut - DFW Airport

Location: Dallas, TX

Posted Jul 25, 2025

Handle cash transactions and ensure accurate cash management. Engage positively with coworkers and guests. Two forms of valid, government-issued identification…

Senior Accountant - 5+ years experience required

Company: Sente Mortgage

Location: Austin, TX

Posted Jul 25, 2025

Bachelor’s degree in accounting or related field. This role requires a deep understanding of financial concepts, technical accounting, and the ability to…

Building Attendant II

Company: University of Texas at Austin

Location: Austin, TX

Posted Jul 25, 2025

The purpose of the test is to determine whether the individual possesses the ability to perform the required job functions safely and effectively.

Controller

Company: Joseph Design Build, Inc.

Location: Austin, TX

Posted Jul 25, 2025

Bachelor's degree in Accounting, Finance, or related field; CPA preferred. Lead project cost accounting, ensuring accurate allocation and tracking of costs…

Chef de Cuisine

Company: FB HAYWIRE UPTOWN, LLC

Location: Dallas, TX

Posted Jul 25, 2025

Culinary degree or bachelor's degree in hospitality management preferred. Ensure team members have the knowledge, tools and resources needed to be successful in…

Graphic & Web Designer

Company: SC Autosports

Location: Dallas, TX

Posted Jul 25, 2025

Stay up to date on design trends, UX best practices, and evolving platform tools (Shopify, WordPress, Figma, etc.).

Commercial HVAC/R Service Technician

Company: APS Building Services

Location: Houston, TX

Posted Jul 25, 2025

Maintains a clean driving record. Maintains technical knowledge of various cooling towers and related HVAC equipment. Commerical HVAC: 5 years (Preferred).

Solutions Engineer, Software (Java/AWS/Guidewire)

Company: Liberty Mutual

Location: Plano, TX

Posted Jul 25, 2025

Proficient in Integration Gateway (IG) concepts such as camel routes, error handling, and secure external calls, and is comfortable using cloud deployment tools…

Pre-owned Vehicle Sales Professional

Company: Roger Beasley Mazda, Inc.

Location: Austin, TX

Posted Jul 25, 2025

Must pass pre-employment screening to include: background checks, MVR (clean driving record) with valid driver’s license and drug testing in order to qualify…

Lead HVAC Installer

Company: Dynamic SLR

Location: Houston, TX

Posted Jul 25, 2025

Valid driver’s license with a clean driving record. Perform repairs, including component replacement, leak fixes, and electrical or mechanical troubleshooting.

Sr. Manufacturing Engineer

Company: Advanced Micro Devices

Location: Austin, TX

Posted Jul 25, 2025

Support failure analysis for production components, assemblies, and field returns. Lead engineering meetings and manage cross-functional technical projects.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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