Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Customer Service Representative

Company: PLS

Location: Houston, TX

Posted Jul 23, 2025

Ensuring all transactions are completed in compliance with federal, state, and local regulations. Completing all transactions accurately, including cash…

Marketing Specialist

Company: Palenque Group

Location: San Antonio, TX

Posted Jul 23, 2025

Collaborate with leadership to identify market opportunities and develop strategies to increase brand awareness and customer retention.

Service & Repair Electrician

Company: Mister Sparky

Location: San Antonio, TX

Posted Jul 23, 2025

Determines general condition of all electrical equipment, can troubleshoot electrical malfunctions, and determine the extent of necessary repairs.

Analyst Financial Services 3

Company: Integrity Trade Services

Location: San Antonio, TX

Posted Jul 23, 2025

Active learning the fundamental concepts, practices and procedures of a particular field of specialization. Bachelor’s degree in Business Administration with…

Marketing Assistant

Company: Universidad Autonoma de Guadalajara

Location: San Antonio, TX

Posted Jul 23, 2025

Associate Degree in Marketing or related field. Utilizes analytics tools to continuously improve user experience. Familiarity with web design and publishing.

HVAC Controls Tech

Company: Liberty Personnel Services, Inc, LP82989

Location: Round Rock, TX

Posted Jul 23, 2025

Valid Texas driver’s license with a clean record. Hands-on skills in repairing and maintaining various chiller manufacturers, cooling towers, pumps, motors,…

CPA Financial Services Accountant 2

Company: Baylor Scott & White Health

Location: Dallas, TX

Posted Jul 23, 2025

They also develop policies and procedures, maintain reporting and automation systems, and prepare financial statements with footnotes.

Sr Data Analyst (On-Site)

Company: Newrez

Location: Coppell, TX

Posted Jul 23, 2025

Bachelor’s Degree in an analytical or quantitative discipline, or related STEM field. Excel in a team-oriented, collaborative environment while contributing to…

Creative Digital Strategist

Company: Toyota

Location: Plano, TX

Posted Jul 23, 2025

Demonstrated, 4 or more years of creative design experience in digital strategy, content creation, paid strategy, influencer marketing.

Showroom Consultant (Plumbing)

Company: Skilled Performance Group

Location: Stafford, TX

Posted Jul 23, 2025

As a Showroom Consultant, you will play a crucial role in enhancing customer experience and driving sales through your expertise in lighting design and interior…

System Administrator

Company: Meneses Law PLLC

Location: Houston, TX

Posted Jul 23, 2025

Bachelor’s degree in IT, Computer Science, or relevant field. Support and secure macOS endpoints, ensuring proper configuration, patching, access control, and…

Accountant

Company: Sunoco LP

Location: Dallas, TX

Posted Jul 23, 2025

This critical infrastructure complements the Partnership's fuel distribution operations, which serve approximately 10,000 convenience stores, independent…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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