Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Sr. Cyber Security Analyst

Company: CannonDesign

Location: Houston, TX

Posted Jul 23, 2025

Bachelor's degree in cybersecurity, computer science, a related field or equivalent work experience. Participant in and/or lead the implementation of security…

Embedded Software | Cyber | Software Quality Opportunities in FL/TX

Company: Lockheed Martin

Location: Grand Prairie, TX

Posted Jul 23, 2025

Collaborating with cross-functional teams to design, develop, and test software applications. Software development tools: Git, Helm, Terraform, GitLab CI/CD.

ETRM Business Analyst

Company: Ehub Global solution

Location: Houston, TX

Posted Jul 23, 2025

Effective management of tasks, timelines, progress reporting on tasks Perform requirement gathering, functional analysis and functional design.

Graphic Designer – Sportswear (On-Site)

Company: Perfect-Fit HR Services

Location: Spring, TX

Posted Jul 23, 2025

Familiarity with CAD software or apparel design tools. 2+ years of graphic design experience in the fashion, activewear, or sportswear industries.

Senior Commercial HVAC Project Manager

Company: Airco Mechanical

Location: Round Rock, TX

Posted Jul 23, 2025

Coordination of subcontractors’ field installations. Must possess a valid unrestricted Driver's License and a reliable vehicle. 401k company match up to 5%.

Construction Laborer

Company: Harper Brothers Construction, LLC

Location: Houston, TX

Posted Jul 23, 2025

Assist in preparing construction sites by clearing debris and setting up equipment. We are looking for a reliable *Laborer* to perform general manual labor…

Residential Service Electrician

Company: Mister Sparky

Location: Katy, TX

Posted Jul 23, 2025

You'll handle troubleshooting, repairs, and maintenance of electrical systems in homes. Stay sharp with regular training on the latest in electrical tech and…

Lead 2's & 3's Teacher

Company: Beginnings and Beyond

Location: Spring, TX

Posted Jul 23, 2025

Bachelor's degree in Early Childhood Education or related field preferred. Communicate effectively with parents regarding their child's progress and needs.

Registered Nurse (RN), Rehab

Company: Central Texas Rehabilitation Hospital

Location: Austin, TX

Posted Jul 23, 2025

Current state licensure as Registered Nurse. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k)…

Registered Nurse (RN), Rehab

Company: Central Texas Rehabilitation Hospital

Location: Austin, TX

Posted Jul 23, 2025

Current state licensure as Registered Nurse. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k)…

AWS & Snowflake Cloud Architect

Company: Infosys

Location: Richardson, TX

Posted Jul 23, 2025

You will provide inputs for identifying best-fit architectural solutions for one or more projects; develop design of applications, provide regular support and…

Box Truck Owners - Home Delivery Contracting

Company: J.B. Hunt

Location: Houston, TX

Posted Jul 23, 2025

Access to third-party discounts for truck rental, fuel and tools. 26’ box truck (truck equipped with liftgate is a plus). Active US DOT & MC numbers.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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