Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Full Stack Developer

Company: Safety Vision, LLC

Location: Houston, TX

Posted Jul 23, 2025

*Education:* Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Familiarity with CI/CD pipelines.

Culinary Director

Company: Sagora Senior Living Inc.

Location: San Antonio, TX

Posted Jul 23, 2025

Must possess or be willing to acquire a valid driver's license to drive on company time as needed. Assure the safety of the food in the community through…

Social Media Manager

Company: Security Service Federal Credit Union

Location: San Antonio, TX

Posted Jul 23, 2025

This role will oversee the Security Service brand efforts across our social media channels, develop social media strategies, define KPIs, define channel…

Plumber

Company: Central Plumbing and Drains, INc.

Location: Dallas, TX

Posted Jul 23, 2025

Utilize hand tools and power tools safely and effectively for various plumbing tasks. Proficient in using hand tools and power tools relevant to plumbing tasks.

Graphic Designer

Company: Citizens Church

Location: Plano, TX

Posted Jul 23, 2025

Layout and Production Design: Developing the overall layout and production design for sermon series, weekend slides, flyers, brochures, t-shirts, social media…

HVAC Installer Apprentice

Company: Beyer Air Conditioning and Heating, LLC

Location: San Antonio, TX

Posted Jul 23, 2025

Must have a minimum Type I and II C.F.C. certification. The Residential Installer Helper is responsible for assisting lead installer with replacement/repairs to…

Inside RTU HVAC Technical Support

Company: Lennox International

Location: Richardson, TX

Posted Jul 23, 2025

This technical support consultant provides moderately complex technical assistance to dealers, contractors, and field sales personnel to resolve system issues.

Janitor

Company: Unique Cleaning Service, Inc.

Location: Dallas-Fort Worth, TX

Posted Jul 23, 2025

The successful candidates will maintain buildings in clean and orderly condition by performing routine maintenance functions. Clean, sweep, scrub, buff floors.

Machine Operator - Day Shift - $18.50/hour - 6:00am-2:00pm Monday thru Friday

Company: Allied Tube and Conduit Corporation

Location: Houston, TX

Posted Jul 23, 2025

Any leave required under federal, state, or local law. Experience in lean manufacturing or business system-based company is a plus.

Data Analyst

Company: Opportunity Home San Antonio

Location: San Antonio, TX

Posted Jul 23, 2025

Achieve expert knowledge of all data tools and develop training materials for department staff. Responds to inquiries from management in order to answer general…

Software Engineer

Company: HX5, LLC

Location: San Antonio, TX

Posted Jul 23, 2025

Bachelor’s Degree in a related field and at least three (3) years of experience in the respective. Must have a PL-500 certification or be able to obtain one by…

NHK and CMB Investor Support Manager - Spanish

Company: CMB Regional Centers

Location: Dallas, TX

Posted Jul 23, 2025

Providing structured client engagement by conducting introductory calls, scheduling milestone reviews, and delivering regular updates on investment progress,…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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