Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Plumber

Company: United States Home Services

Location: Austin, TX

Posted Jul 23, 2025

Your own helper is a bonus. Minimum 2 years experience installing residential equipment. Consistent flow of work every week. Ability to take on 5 jobs per week.

Assistant Culinary Manager URBAN EGG-Daytime Hours, Home Every Night!

Company: Urban Egg

Location: Plano, TX

Posted Jul 23, 2025

Work with Culinary Manager to develop menu items and dishes. Produce high quality plates, both in design and taste. Minimum of (2) years kitchen experience.

Field Project Manager

Company: Eaton

Location: Austin, TX

Posted Jul 23, 2025

Possess a valid and unrestricted driver’s license. Knowledge on plant front-end scheduling, engineering, and manufacturing process and equipment cycle times.

HVAC Lead Installer

Company: United States Home Services

Location: San Antonio, TX

Posted Jul 23, 2025

Minimum 10 years experience installing residential equipment. Consistent flow of work every week. Full pre inspection checklist including pictures.

Registered Nurse - PACU / Recovery - Full-Time

Company: Methodist Health System

Location: Dallas, TX

Posted Jul 23, 2025

Current license to practice professional nursing in Texas or eligibility to do so. Provides direct and indirect patient care using the nursing process (…

Director of Brand Marketing

Company: VIA Metropolitan Transit

Location: San Antonio, TX

Posted Jul 23, 2025

Bachelor’s degree Marketing or a related field and ten (10) years of experience in marketing, advertising, or content development and four (4) years of…

Plumber

Company: United States Home Services

Location: San Antonio, TX

Posted Jul 23, 2025

Your own helper is a bonus. Minimum 2 years experience installing residential equipment. Consistent flow of work every week. Ability to take on 5 jobs per week.

Senior Commercial HVAC Technician

Company: Airco Mechanical

Location: San Antonio, TX

Posted Jul 23, 2025

A valid Texas driver's license with a clean record. Excellent health, vision, & dental insurance with incredibly low employee cost. $10,000 SIGN-ON BONUS!*.

Decision Science Analyst Senior - Claims Analytics

Company: USAA

Location: San Antonio, TX

Posted Jul 23, 2025

Advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and…

Commercial Construction Worker

Company: State Venture LLC

Location: Houston, TX

Posted Jul 23, 2025

Valid driver’s license and reliable transportation. Minimum 3 years of experience in commercial construction or related field. Door hardware and trim work.

HVAC Lead Installer

Company: United States Home Services

Location: Austin, TX

Posted Jul 23, 2025

Minimum 10 years experience installing residential equipment. Consistent flow of work every week. Full pre inspection checklist including pictures.

Electrician

Company: Queue Labor

Location: Dallas, TX

Posted Jul 23, 2025

Must have your own *hand tools* and *PPE*. Read and work from *blueprints and electrical schematics*. Install and wire *electrical panels*.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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