Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Senior Engineering Project Manager - Transit

Company: Huitt-Zollars

Location: Dallas, TX

Posted Jul 23, 2025

Proficient in Microsoft Office Suite, project management scheduling and financial tools. Understands duties and responsibilities, possesses necessary job…

Concrete Form Setter/Finisher

Company: Dass Holdings

Location: Austin, TX

Posted Jul 23, 2025

Team will consist of form setters and finishers for construction of sidewalks and fire lanes, place, spread and finish concrete using hand and power tools, read…

Sr. Physical Security Engineer (GovCloud), Data Center Design Engineering

Company: Amazon Data Services, Inc.

Location: Austin, TX

Posted Jul 23, 2025

As an industrial security design subject matter expert, you will provide technical guidance, have a direct impact on the design of DC facilities, solve large-…

Marketing Associate

Company: Pace Staffers

Location: Dallas, TX

Posted Jul 23, 2025

Our Marketing Associate is hands-on with the various events, trade shows, and pop-up shops that we host across the DFW area.

Senior Cybersecurity Analyst

Company: WM

Location: Houston, TX

Posted Jul 23, 2025

Communicates technical and event assessment results, evaluates engineering and integration initiatives and provides advanced technical support to assess…

Construction Laborer | Crew Lead

Company: GREENRISE TECHNOLOGIES LLC

Location: Houston, TX

Posted Jul 23, 2025

A valid driver’s license and ability to meet insurance requirements for past driving record (required). Direct and install all erosion control products to the…

Construction Laborer | Crew Lead

Company: GREENRISE TECHNOLOGIES LLC

Location: Houston, TX

Posted Jul 23, 2025

A valid driver’s license and ability to meet insurance requirements for past driving record (required). Direct and install all erosion control products to the…

Sr. Technical Infrastructure Program Manager, Data Center Planning and Delivery

Company: Amazon Web Services, Inc.

Location: Austin, TX

Posted Jul 23, 2025

Lead cross functional and technical teams to drive new build projects from conceptual design feasibility through requirements, budget, completed design,…

Marketing Associate

Company: Pace Staffers

Location: Houston, TX

Posted Jul 23, 2025

Our Marketing Associate is hands-on with the various events, trade shows, and pop-up shops that we host across the Houston area.

Staff Accountant II

Company: Crescent Systems, Inc.

Location: Richardson, TX

Posted Jul 23, 2025

The ideal candidate will have a background in staff accounting, finance, business administration, or a related field. 5+ years of experience using UKG Ready.

Traveling Handyman / Carpenter

Company: Adara Communities

Location: Houston, TX

Posted Jul 23, 2025

Valid Texas driver's license and reliable transportation. Perform general handyman duties, including painting, drywall repairs, door/window adjustments,…

Software Test Engineer

Company: Crescent Systems, Inc.

Location: Richardson, TX

Posted Jul 23, 2025

Crescent Systems, Inc. (CSI) is a leading aerospace technology firm that designs, develops, implements, tests, deploys, and sustains reliable and rugged…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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